Pitney Bowes 2002 Annual Report Download - page 7

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like to welcome Michele Coleman Mayes, our new Senior
Vice President and General Counsel, whose experience
will bring valuable insight to our strategic initiatives.
This is a difficult market environment, but our goal is to
achieve a total shareholder return of 15% over the next
four years. We expect to do this by continuing to streamline
our infrastructure to make it easy for customers to do busi-
ness with us, by making the right strategic investments
and by ensuring that we have the talent to achieve
our goals.
I am very excited by our opportunities and highly
confident that through the dedicated focus and expertise
of the people of Pitney Bowes we will succeed.
On the following pages are illustrations of how we are
engineering the flow of communication for our customers
and participating in the development of their success.
Michael J. Critelli
Chairman and Chief Executive Officer
“This is a difficult market environment,
but our goal is to achieve a total
shareholder return of 15%
over the next four years.”
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