Pitney Bowes 2002 Annual Report Download - page 11

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9>
Be Music (formerly BMG Direct) is one of the largest audio CD
distributors, with over 13,000 titles in inventory. To speed fulfillment,
they invested in state-of-the-art robotics, but because of legacy software,
they still had to sort some orders manually and not always in the most
efficient sequence. In a new application of our StreamWeaver™software,
we enabled Be Music to intercept, manipulate and re-sequence orders
with maximum automation and efficiency. Costs were cut by two-thirds
and manual fulfillment to less than 2%, manual errors were eliminated,
and all orders now ship the day they’re received.
BBEEMMUUSSIICC
INTEGRATED FULFILLMENT