Louis Vuitton 2009 Annual Report Download - page 61

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“SOCIAL RESPONSIBILITY” REFLECTS OUR HUMAN
RESOURCES PHILOSOPHY
originating in France and incarnates the Western way of life. LVMH
and its Houses are therefore very concerned about being responsible
employers in all these countries, in particular in areas where the
Group’s Houses are putting down roots.
LVMH’s men and women have a strong attachment to their products,
passion for their brands and an ambition to excel. They also acutely
feel a social responsibility - an integral part of their brand values -
and are conscious that underperformance affects potential.
The Human Resources Department underpins all these approaches.
Its mission is to develop the talents of the Group’s men and women
in terms of creativity, ability to continuously excel, as well as exercise
tolerance, openness and generosity.
People with disabilities
Innovative actions In creating the LVMH Handicap Mission, which
brings together 31 of the Group’s major companies in France and
Switzerland, a team was created to provide technical and financial
support for innovative and effective action:
❑Recruitment of staff with disabilities in vocational “Retail” and
“Office Assistant” training (Louis Vuitton, Sephora, Parfums Christian
Dior, Bon Marché, etc.).
❑Support for students with disabilities (LVMH is a founding member
of the ARPEJEH(1) association and "Handi-Friends Trophies" in higher
education).
❑Development of partnerships with the protected sector, which
means over 100 indirect employees (Hennessy, Moët & Chandon,
Parfums Givenchy, etc.).
❑Awareness campaigns (sense-heightening workshops: “discove-
ring scents… in the dark”).
❑Accessibility of the 2008 annual report (now available to the
visually impaired on the web).
A policy adopted and appropriated by the Houses Guerlain,
which wanted to make its high-quality Champs-Élysées Spa formula
accessible, has carried out an accessibility audit for disabled people
and committed to giving specialized training to its staff, with the
help of special trainers at the Garches hospital. In 2009 this initiative
won the “Coup de coeur” of the “Acteurs économiques et Handi-
cap” Award.
Moët & Chandon has set an example and drawn the attention of
local authorities by setting up sheltered workshops. Louis Vuitton,
via an ambitious disability policy, has involved all its staff in this
recruitment policy. The latest Jobs Forum for people with disabilities
brought together 20 of the Group’s Houses…
For LVMH, delivering pleasure and making dreams come true does
not excuse it from responsibility; on the contrary, it puts extra pressure
on it to excel. Our practices must reflect the highest standards of in-
tegrity, responsibility and respect for all. Every day and worldwide.
LVMH is a unique combination of Houses whose brands offer a strong
promise to customers, and thus the whole of society, in all the coun-
tries where the Group is present, where it symbolizes a world leader
Exemplary commitment:
2007
● LVMH is a signatory of the French Diversity Charter,
and the French Charter of Corporate Commitment for equal
opportunity in Education.
● The Handicap mission is created in France bringing together
all the Group’s companies.
2008
● LVMH is one of the founding CAC 40 groups of Arpejeh(1)
(support for young handicapped students), an association now
recognized as a major player in integrating young disabled people
into companies.
● Chantal Gaemperle signs, on behalf of LVMH, a partnership
agreement with Agefiph aimed at developing employment
for disabled people.
2009
● LVMH is one of the only French groups to conduct "voluntary
testing” to submit applications received from candidates
on the website to assessment by an independent body.
● LVMHMind, an Intranet dedicated to Environment and Social
Responsibility, is created.
● LVMH is awarded the Diversity Prize by a body made up of the
key players in the sector.
International action
In accordance with its international obligations, LVMH has
replicated its policy for employing people with a disability
internationally: in Brazil, Wine & Spirits and Perfumes
& Cosmetics run their own disabled recruitment policies
in support and in production roles. In Spain, Loewe has forged
three partnerships with sheltered workshops to manufacture
work clothing and supply consumables.
(1) Accompagner la Réalisation des Projets d’Etude de Jeunes Elèves et Etudiants
Handicapés – educational support for disabled pupils and students