DHL 2002 Annual Report Download - page 56

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55
Corporate Divisions
MAIL
Expansion in Europe
The Mail Communication, Direct Marketing and Press Distribution Business Divi-
sions represent the Corporate Division’s German business activities.
Mail Communication is responsible for all mail products for business and
private customers. In addition, this Business Division offers philately and hybrid mail
products. Hybrid mail is mail that is received electronically as a file, printed and
delivered as a letter. The Direct Marketing Business Division enables our business
Europe
customers to reach their clients directly. The most important medium in this Business
Division is Infopost, i.e. addressed advertising mailings. The Press Distribution Busi-
ness Division focuses on the delivery of newspapers and magazines.
As a result of the progressive deregulation of the mail markets, we are gaining
access to new growth markets in Europe. In order to leverage these opportunities, we
established the Foreign Domestic International and Solutions International Business
Divisions in 2002. Both Business Divisions will begin contributing to operations in
fiscal year 2003.
Foreign Domestic International is home to our distribution activities in the
European mail markets. The British regulatory authority, Postcomm, has granted us
an initial license that will allow us to operate in the British mail market. We will also
expand our mail activities in the Netherlands: we have established the conditions
necessary to do so by acquiring Interlanden B.V. and forming a joint venture with
its parent company, Wegener N.V.
In the area of value added services, we have restructured our national and
international activities and concentrated them in the Solutions International Business
Division. We define “value added services” as complex individual solutions for our
business customers, such as the outsourcing of a company’s entire internal mail
processing system. At present, the operational units of this Business Division include
subsidiaries that were previously allocated to the national Business Divisions. These
subsidiaries include PrintCom, which offers hybrid mail services, MERKUR Direkt-
werbegesellschaft mbH & Co. KG and Deutsche Post In Haus Service GmbH, the
market leader for the outsourcing of internal mail processing.