Carphone Warehouse 2016 Annual Report Download - page 9

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Dixons Carphone plc Annual Report and Accounts 2015/16
Strategic Report
7
insurance and won a contract to undertake a similar activity
for EE making us the second largest provider of mobile phone
insurance in the UK. Our infrastructure advantages mean that
we are able to win these contracts profitably while still
representing very good value to our partners.
We have achieved a great deal this year and are very pleased
to be ending the year in such a strong position. That said, as
ever, we are focused on delivering even more next year and we
know that, in fully mature markets, this means fighting for each
and every customer, each and every day.
Finally, the nation has spoken and we are to exit the EU in due
course. Our view is that, as the strongest player in our market
and despite the volatility that is the inevitable consequence of
such change, we may be able to find significant opportunities
for additional growth and additional market share. As you can
imagine, we have been giving some thought to this possibility
and we believe that, by acting decisively and intelligently, we
can further consolidate our position as the leader in our market.
My thanks go to everyone in our 42,000-strong team of
employees in 11 countries for making the successes of the
past year possible through impressive levels of industry and
creativity. I am constantly amazed and delighted by the
passion and commitment of the men and women who make
up the Dixons Carphone family, and am very proud to work
alongside them.
Sebastian James
Group Chief Executive
28 June 2016
00_DC 2016 Annual Report.pdf 7 11/07/2016 18:34