Carphone Warehouse 2016 Annual Report Download - page 157

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Dixons Carphone plc Annual Report and Accounts 2015/16
Investor information
155
Headline results Results before Non-Headline results. The phrases ‘Headline earnings’, ‘Headline EBIT’,
‘Headline EBITDA’ and ‘Headline EPS’ should be interpreted in the same way
HMRC Her Majesty’s Revenue and Customs
IFRS International Financial Reporting Standards as adopted by the European Union
Like-for-like revenue Like-fo
r
-like revenue is calculated based on Headline store and internet revenue using
constant exchange rates. New stores are included where they have been open for a full
financial year both at the beginning and end of the financial period. Revenue from
franchise stores are excluded and closed stores are excluded for any period of closure
during either period. Customer support agreement, insurance and wholesale revenues
along with revenue from Connected World Services and other non-retail businesses are
excluded from like-for-like calculations. Revenue from Carphone Warehouse SWAS are
included in like-for-like. Like-for-like revenue reflects the 12 months to 30 April 2016
compared to the 12 months to 2 May 2015.
Market position Ranking against competitors in the electrical and mobile retail market, measured by
market share. Market share is measured for each of the Group’s markets by comparing
data for revenue or volume of units sold relative to similar metrics for competitors in the
same market
MNO Mobile network operato
r
MVNO Mobile virtual network operato
r
New CPW New CPW Limited (incorporated in England & Wales)
Non‑Headline results Non-Headline results comprise the results of discontinued operations or exited / to be
exited businesses, amortisation of acquisition intangibles, any exceptional items
considered so one-off and material that they distort underlying performance (such as
reorganisation costs, impairment charges and other non-recurring charges) and net
pension interest costs. Businesses exited or to be exited are those which the Group
has exited or committed to or commenced to exit through disposal or closure but do
not meet the definition of discontinued operations as stipulated by IFRS and are
material to the results and operations of the Group
NPS Net promoter score, a rating used by the Group to measure customers’ likelihood to
recommend its operations
Old Carphone Warehouse TalkTalk Telecom Holdings Limited (formerly ‘The Carphone Warehouse Group PLC’)
(incorporated in England & Wales)
PAT Profit after taxation
PB
T
Profit before taxation
Pro forma Results incorporating Dixons Retail plc as if it had been owned by the Group
for the entire previous reporting period. In addition the 2014/15 pro forma results
of the Carphone Warehouse business have been restated to exclude the results
of the additional five weeks trading to ensure an equal length period for
comparative purposes
00_DC 2016 Annual Report.pdf 155 11/07/2016 18:34