Progressive 2004 Annual Report Download - page 55

APP.-B-55
Accounting Complaint Procedure Any employee or other
interested party with a complaint or concern regarding accounting,
internal accounting controls or auditing matters relating to the
Company may report such complaint or concern directly to the
Chairman of the Audit Committee, as follows: Philip A. Laskawy,
Audit Committee Chairman, c/o Ernst & Young, 5 Times Square,
New York, New York 10036, Phone: [phone], e-mail:
[email protected].
Any such complaint or concern also may be reported anonymously
over the following toll-free Alert Line: 1-800-683-3604. The Company
will not retaliate against any individual by reason of his or her having
made such a complaint or reported such a concern in good faith.
View the complete procedures at progressive.com/governance.
Whistleblower Protections The Company will not retaliate against
any officer or employee of the Company because of any lawful act
done by the employee to provide information or otherwise assist in
investigations regarding conduct that the employee reasonably
believes to be a violation of Federal Securities Laws or of any rule
or regulation of the Securities and Exchange Commission or Federal
Securities Laws relating to fraud against shareholders. View the
complete Whistleblower Protections at progressive.com/governance.
Annual Meeting The Annual Meeting of Shareholders will be held at
the offices of The Progressive Corporation, 6671 Beta Drive, Mayfield
Village, Ohio 44143 on April 15, 2005 at 10 a.m. eastern time. There
were 3,913 shareholders of record on December 31, 2004.
Principal Office The principal office of The Progressive Corporation
is at 6300 Wilson Mills Road, Mayfield Village, Ohio 44143.
Phone: [phone]
Web site: progressive.com
Customer Service and Claims Contacts
For 24-hour customer service or to report a claim, contact:
Progressive DirectSM
Phone: 1-800-PROGRESSIVE (1-800-776-4737)
Web site: progressivedirect.com
Drive Insurance from ProgressiveSM
Phone: [phone]
Web site: driveinsurance.com
Common Shares The Progressive Corporation’s Common Shares
(symbol PGR) are traded on the New York Stock Exchange. Dividends
are customarily paid on the last day of each quarter. The 2005
quarterly dividend record dates, subject to Board approval, are as
follows: March 11, June 10, September 9 and December 9.
Corporate Governance The Company’s Corporate Governance
Guidelines and Board Committee Charters are available at:
progressive.com/governance, or may be requested in print by
writing to: The Progressive Corporation, Investor Relations, 6300
Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143.
Charitable Contributions Progressive supports qualified not-for-
profit organizations working to reduce the human trauma and
economic cost of auto accidents. In addition, The Progressive
Insurance Foundation, a private charitable foundation that receives
contributions from the Company, contributes to qualified tax-exempt
organizations that are financially supported by Progressive employees.
Counsel Baker & Hostetler LLP, Cleveland, Ohio
Transfer Agent and Registrar If you have questions about a
specific stock ownership account, write or call: National City Bank,
Corporate Trust Operations, Dept. 5352, 4100 W. 150th St.,
Cleveland, Ohio 44135. Phone: [phone] or e-mail:
[e-mail].
Shareholder/Investor Relations The Progressive Corporation does
not maintain a mailing list for distribution of shareholders’ reports.
To view Progressive’s publicly filed documents, shareholders can
access the Company’s Web site: progressive.com/sec. To view its
earnings and other releases, access progressive.com/investors.
To request copies of public financial information on the Company,
write to: The Progressive Corporation, Investor Relations, 6300
Wilson Mills Road, Box W33, Mayfield Village, Ohio 44143, e-mail:
[e-mail] or call: 1-440-395-2258.
For financial-related information, call: 1-440-395-2222 or e-mail:
[e-mail].
For stock ownership account information, call: National City Bank at
1-800-622-6757 or e-mail: [e-mail].
For all other Company information, call: 1-440-461-5000 or e-mail:
[e-mail].
Interactive Annual Report The Progressive Corporation’s
2004 Annual Report, in an interactive format, can be found at:
progressive.com/annualreport.
©2005 The Progressive Corporation