Marks and Spencer 2008 Annual Report Download - page 27

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marksandspencer.com/annualreport08 MARKS AND SPENCER GROUP PLC 25
Store modernisation
We have always acknowledged that stores
were in need of refurbishment, particularly
those which have been in our portfolio for
many years. This is important in not only
helping our stores run more efficiently, but in
ensuring they are bright and contemporary,
with easy-to-shop food halls and, to complete
the experience, a range of hospitality options.
In 2007/08 we completed work on 86 stores,
(excluding franchise openings), relaunching
about 5 million sq ft. This means that 70%
of all our space is now in the new improved
format. Inevitably the work caused some
disruption in stores, but trading generally
held up well, with the new format stores
out-performing non-modernised stores. Our
target is to modernise the remaining 30% in the
next few years, with 10% planned in 2008/09.
Town Centre Retailer
of the Year Award and
Green Award 2007 – at
the Retail and Leisure
Property Awards
organised by Property
Week.
Department Store Interior
of the Year Award 2007
– for M&S Bluewater,
against 550 other
contenders, at the
10th Annual Retail
Interior awards.
Convenience Chain of
the Year for Simply Food
– Checkout Magazine.
An award-winning
shopping experience
A greener way to shop
In September 2007, we opened the first of our new
‘eco stores’. Located in Bournemouth, we deliberately
decided to modernise one of our older stores, to find
out how eco-friendly we could make it.
Rising to the challenge, we incorporated a wide range
of eco-features – from a green roof to capture airborne
pollutants and escalators running at reduced voltage,
to more efficient heating, lighting and refrigeration
systems. In this way, we hope to achieve energy
savings of up to 55%.
1
2
3
Following Bournemouth, we opened a further two
green stores: at Silverburn in Pollok (pictured below)
and a new Simply Food in Galashiels.
As we continue to introduce more ‘eco stores’, we’ll
be testing a number of cutting edge techniques, such
as using hempcrete – which uses hemp plant fibres
as the aggregate – instead of concrete. We’ll continue
to trial many further innovations to ensure that as our
property portfolio grows larger it also grows greener.
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