Marks and Spencer 2008 Annual Report Download - page 102

100 MARKS AND SPENCER GROUP PLC
Shareholder information
continued
Electronic shareholding
Shareholders can hold shares electronically in our Corporate
nominee account. This:
• gives increased security for personal details;
• removes the need for a share certificate; and
• provides share dealing at competitive rates.
For further information please contact our registrars, Equiniti.
Half year results
Our half year results will be available on our website in
November 2008.
Lost shareholders
As announced at last year’s AGM we are taking a more pro-
active approach to return unclaimed funds to shareholders
who have failed to keep their details up to date. We launched
a search programme with Trust Research Services (TRS),
who specialise in reuniting people with their unclaimed assets.
Working closely with TRS and our registrars, Equiniti, we
have been able to return unclaimed dividends amounting
to over £1m, and put these shareholders or beneficiaries
back in touch with 2 million shares. Further information
can be found on our website.
Shareholder security
Shareholders are advised to be wary of any unsolicited
advice, offers to buy shares at a discount, or offers of free
reports about the Company. Details of any share dealing
facilities that the Company endorses will be included in
Company mailings or on our website. More detailed
information can be found at fsa.gov.uk/consumer
ShareGift
Shareholders with a small number of shares, the value of which
makes it uneconomical to sell, may wish to consider donating
them to the charity ShareGift (Registered charity no. 1052686).
The Company and its shareholders are active supporters
of ShareGift donating over £200,000 to date. Find out more
about ShareGift at sharegift.org or by telephoning ShareGift
on [phone].
American Depositary Receipts (ADRs)
The Company has a Level 1 ADR programme. This enables US
investors to purchase Marks & Spencer American Depository
Shares (ADS) in US Dollars ‘over the counter’. Each ADS
represents two ordinary shares. In February 2008 we changed
our ADR sponsor from JP Morgan Chase Bank NA to
Deutsche Bank Trust Company Americas. For further
information, please contact Deutsche Bank
email: [email protected]
website: adr.db.com
Toll-free for callers within the US: 1 866 249 2593
For those calling outside the US: [phone]
How we do business
An update on Plan A, our five-year ‘eco plan’ to address key
social and environmental challenges facing M&S, is available
online at marksandspencer.com/annualreport08
Unsolicited mail
The Company is obliged by law to make its share register publicly
available should a request be received. As a consequence,
some shareholders may receive unsolicited mail. To limit the
amount of unsolicited received, please contact:
The Mailing Preference Service (MPS)
DMA House, 70 Margaret Street, London W1W 8SS
Alternatively, register online at mpsonline.org.uk
or call the MPS Registration line on 0845 703 4599.
The mailing preference service is an independent organisation
which offers a free service to the public within the UK.
Registering with them will help stop most unsolicited consumer
advertising material.
Registered office and Head office
Waterside House, 35 North Wharf Road, London W2 1NW
Registered in England and Wales (No. 4256886)
Telephone: [phone]
Group Secretary and Head of Corporate Governance
Graham Oakley
Registrars
Equiniti Limited,
Aspect House, Spencer Road, Lancing,
West Sussex BN99 6DA
Telephone: [phone]
and outside the UK: [phone]
Further information
For additional copies of the Annual report or Summary financial
statements go to marksandspencer.com/annualreport08
Alternatively, call 0800 591 697
Large print and audio files can be downloaded
from our website.
Contact us
email us at [e-mail]
Customer queries: 0845 302 1234
Shareholder queries: 0845 609 0810
(outside the UK) [phone]