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Technology Solutions are Fujitsu’s core business segment. Here,
Fujitsu delivers services, software, hardware, and more to cus-
tomers in an optimal, integrated package of comprehensive
services. Teams comprising sales representatives, who liaise
directly with customers, systems engineers, field innovators, and
other staff, work cohesively with multiple Fujitsu businesses to
deliver solutions that meet customers’ expectations.
Providing solutions differs from simply supplying a ready-made
product. To provide a solution, Fujitsu must combine services,
hardware, and software in line with the customer’s business
profile and policies. This is how we deliver optimal solutions that
resolve issues faced by worksites at the forefront of customers’
businesses and pave the way for growth.
Defining the Fujitsu Solutions Business
Solutions are at the heart of Fujitsu’s
business—but what do they actu-
ally involve?
In this section we present
an example of Fujitsu’s
solutions business and
our initiatives in
“Field Innovation.”
1
Sales
representative
System
engineer
Field innovator
Everything is running
smoothly thanks to
the new system!
Keep up the good work. What a difference
from before….
The staff like it too…
Integrating People,
Processes and ICT
Like No-one Else
002 FUJITSU LIMITED ANNUAL REPORT 2013