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Fujitsu provides solutions/system integration services that integrate ICT system consulting, design, application devel-
opment and hardware installation, as well as infrastructure services centered on outsourcing services (complete ICT
system operation and management including ICT system management via datacenters) and maintenance services.
Technology Solutions/Services
OUR STRENGTH
Fujitsu’s services business holds the leading market share in Japan and the third-largest
share worldwide. We provide services across a wide range of countries and regions, includ-
ing Europe, the Americas, Asia and Oceania.
Outsourcing services are a key field for us, and we remain No. 1 in the Japan outsourc-
ing market. Through our network of 91 datacenters in 16 countries worldwide, mainly in
Japan and Europe, we meet a wide variety of customer needs. Among other benefits, our
services make operation of customers’ information and communication technology (ICT)
systems easier, and help to make their operations greener.
Fujitsu’s strengths lie in its global services structure, a wealth of experience in building
large-scale, advanced systems, and the technological capabilities to support these opera-
tions. We use these capabilities to help diverse customers across countries, regions and
languages in utilizing their ICT systems, including government organizations, and custom-
ers with locations around the world.
Operational Review and Outlook
Fiscal 2009 Performance (Year-on-year Comparison)
(Billions of Yen)
Net Sales 2,510.4 (3.4%)
Operating Income 131.1 (–32.2)
R&D Expenses* 124.0 (–8.8%)
Capital Expenditure* 74.7 (–14.8%)
* For entire Technology Solutions segment
Global Outsourcing Sales Vendor
Ranking 2009
(Source: IDC June 2010 Worldwide Services 2009 Vendor
Analysis: Revenue Performance of the Top 10)
Company
A
Company
B
Company
C
Fujitsu Company
D
(Millions of U.S. dollars)
(Source: Gartner, “IT Services Market Metrics Worldwide
Market Share: Database” 19 April 2010)
IT Services Market Share in Japan
2009 (Revenue Basis)
Company B
9.6%
Others
51.0% Company A
9.6%
Company C
9.1%
Company D
7.2%
Fujitsu
13.4%
Machine room in the new annex of Fujitsu
Tatebayashi System Center
POS system
The Gartner Report(s) described herein, (the “Gartner Report(s)”) represent(s) data, research opinion or viewpoints published, as part of a syndicated
subscription service, by Gartner, Inc. (“Gartner”), and are not representations of fact. Each Gartner Report speaks as of its original publication date
(and not as of the date of this Annual Report) and the opinions expressed in the Gartner Report(s) are subject to change without notice.
030 FUJITSU LIMITED Annual Report 2010