DHL 2000 Annual Report Download - page 74

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66
accounts,the count stood just slightly below the previous year’s 390,000
accounts.The upward trend for online banking continued in 2000 despite
tough competition,with an increase of around 23%.The number of accounts
managed via the internet rose from 660,000 to 813,000,allowing Postbank
to reinforce its position as one of the market leaders in online banking.
The growth trend also continued for telephone banking.The number of
checking accounts being managed over the phone rose by around 20% from
1.24 million at the end of 1999 to 1.49 million in 2000.
Investment funds and shares are enjoying increasing popularity among our
customers.Accordingly,over the last financial year we recorded a decline in
classic savings deposits from €34 billion to €31 billion.
At the same time, investment fund assets managed by Postbank increased
further.With a 21% increase from €2.9 billion at the end of 1999 to €3.5
billion in 2000 the pace of growth stepped up, putting Postbank clearly
above the market average of around 14%.
2000 1999 Change in %
Postbank at a glance
Private checking accounts in millions 3.63 3.56 + 1.9
Corporate checking accounts in millions 0.38 0.39 – 3.8
Online banking in millions 0.81 0.66 + 23.2
Telephone banking in millions 1.49 1.24 + 20.2
Savings deposits in €billions 31.0 34.0 – 8.9
Fund assets in €billions 3.5 2.9 + 21.0
Private loans in €billions 0.6 0.4 + 36.8
Building loans in €billions 12.4 1.3 + 953.8
Commercial financing, bank refinancing,
international public-sector lending in €billions 16.3 – –