DHL 2000 Annual Report Download - page 61

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EXPRESS
53
In the past financial year,we agreed to purchase further DHL International
shares in 2001. This was an important milestone for us and means that in
2001 our company will hold 50.6% in DHL International.
Our presence is assured
In pursuit of our European strategy we have acquired leading express com-
panies in all major European countries in the past few years or founded our
own new companies. In 2000 we completed our European transportation
network and produced a uniform range of products.In addition,we created
a tracking & tracing system that is compatible with the various systems in
Europe.
Once the first integration phase has been completed, we shall move into the
second phase,increasing the quality of our services,optimizing costs and
establishing uniform IT systems and pan-European network management.
In the Global Mail business division we intend to build up an efficient
worldwide network based on an integrated IT platform for cross-border
mail services.
Future grow th through netw ork strength
For 2001 we are expecting an average revenue growth rate of 5% in the
German courier, express and parcel market and cross-border market
growth of 19%.We will be introducing additional cross-border products
and expanding our share of the business-to-business market.
We want to reduce further the ratio of staff costs to overall costs.In the past
year we concluded competitive collective agreements that came into force at
the beginning of 2001.We shall continue to invest heavily in the expansion
of our infrastructure:focal areas will be the renewal of the vehicle fleet in
Germany and the expansion of European production sites and IT systems.