Cathay Pacific 2004 Annual Report Download - page 10

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– We commenced a new non-stop service to
New York. With our existing one-stop service
via Vancouver we are the only airline to operate
twice daily to New York from Hong Kong.
– New codeshare services with oneworld partner
Iberia started to Barcelona and Madrid.
– Moscow was added to our network with a new
codeshare service with Aeroflot – Russian Airlines.
THE GROWING FLEET
– At the end of the year we had 89 aircraft
operating in our fleet, including 77 passenger
aircraft and 12 freighters.
– We took delivery of one new B777-300 in
February 2004. One of our B747-200 freighters
previously leased to AHK Air Hong Kong Limited
(“AHK”) was returned.
– In February 2005 we took delivery of another
new B747-400 freighter.
– We are to acquire eight second hand B747-400s,
two of which were delivered in 2004.
These will be reconfigured before joining our
passenger and freighter fleets. Cathay Pacific
will be the first airline to participate in Boeing’s
new B747-400 passenger-to-freighter conversion
programme. We will have converted six
B747-400 passenger aircraft into Special
Freighters by 2007.
– Six new A330-300s and two B777-300 aircraft
have been ordered and will be delivered by 2007.
– Within two years Cathay Pacific and AHK will
be operating more than 110 aircraft.
– Our all-cargo subsidiary AHK took delivery of four
A300-600 General Freighter aircraft in 2004.
A further four A300-600s have been ordered
and will be delivered by 2006.
PIONEER IN TECHNOLOGY
– The response time on our overseas websites
improved significantly, enhancing the experience
for our customers using these sites.
– The number of online ticket bookings and the
number of online passenger check-ins doubled
between 2003 and 2004.
– We completed the installation of NETVIGATOR
inflight email across our entire fleet, making it
available to all first and business class passengers
as well as to passengers in the first ten rows of
economy class.
– The use of e-tickets increased substantially.
Together with our oneworld partners, we will
be the first alliance to offer interline e-tickets
on all member airlines.
– Our Ultramain aircraft maintenance management
system now controls work on all aircraft fleets.
DEDICATED STAFF
– We celebrated the graduation of the 19th
class in our Cadet Pilot Programme, bringing
the total number of graduates to 264 since
commencement in 1988. We expect 36 cadets
per year to earn their wings through this
programme in the future.
– In addition, another 86 First Officers and
58 Second Officers joined the Company and
we expect to hire a further 110 pilots in 2005.
– We hired 597 cabin crew in 2004 and anticipate
adding 1,200 more in 2005 as we add new flights
and increase frequencies.
– By the end of the year, we employed more than
15,000 people in 29 countries, of which 10,800
are employed in Hong Kong.
– Cathay Pacific regularly reviews its human
resource and remuneration policy in the light
of local legislation, industry practice, market
conditions and the performance of both
individuals and the Company.
2004 in Review
6 Cathay Pacific Airways Limited 2004 Annual Report