Avnet 2001 Annual Report Download - page 29

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27
Avnet FasTrac is a secure Web portal, providing access to critical information 24
hours a day, seven days a week. For example, Avnet FasTrac regularly sweeps
supplier Web sites for the most recent product specifications, then downloads
local copies for easy reference. It provides proactive end-of-life notification,
bill of materials tracking, order tracking, return materials authorizations
tracking and history, and on-line shopping. Avnet FasTrac is interactive, with an
“Ask the Expert” page answered by AC engineers, with opportunities for live
design chat sessions archived for later reference.
Based on the unique needs of the applied computing industry, Avnet FasTrac’s
goal is to streamline the data gathering process by providing valuable tools for
everyone involved in getting the product to the ultimate end customer. Registered
users receive customized, business-related information that can be used to manage
the supply chain and improve communication. By offering an e-commerce portal
that helps integrate the product development cycle, AC puts itself right in the
middle of its customers’ work processes and becomes an indispensible tool for
getting products to market faster.
Hands-on Labs and Technology Centers
At the heart of the value AC adds to manufacturers’ products are the technology
prototype labs and technology showcases opened during FY’01. These hands-on
facilities offer tremendous value by allowing customers’ engineers to leverage the
vast experience and up-to-date product knowledge of AC’s engineering staff.
The first prototype lab officially opened in December 2000 at the AC Phoenix,
Arizona, headquarters. A second lab opened in Peabody, Massachusetts, the
following month. Both consist of functional workspaces enabling access to
Customer representatives review the latest embedded
computing technology at the grand opening of the
Peabody, Massachusetts, technology showcase.
AC INTEGRATIONS
RKE Systems
This European company
strengthens and helps grow AC’s
disk drive and other computer
peripheral products businesses.
RKE Systems joined AC through
the acquisition of Europe’s VEBA
Electronics Group of companies
from E.ON AG.
Savoir Technology Group, Inc.
Savoir’s storage products sector
boosts AC’s market share with
the IBM Technology Group,
while its integration business
broadens AC’s customer base and
strengthens the bottom line.
applied
computing
applied
computing