Adobe 2002 Annual Report Download - page 16
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Please find page 16 of the 2002 Adobe annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.14
15
Documentprocessmanagement
Today’senterpriseshaveinvestedheavilyina
numberofcomplexbusinesssystemstohelp
themmanagetheowofinformationacrosstheir
organizations,includingCustomerRelationship
Management(CRM),EnterpriseResourcePlan-
ning(ERP),andDocumentContentManagement
(DCM)systems.Unfortunately,inmanyenter-
prisesthesesystemsremaindisconnectednotonly
fromeachother,butalsofromthewaysworkers
dealwithdocumentsonadailybasis.Asaresult,
operationalefcienciesarediminishedandpro-
ductivityisreduced.
UsingAdobeDocumentProcessManagement
solutions,enterprisescanintegratethewaythey
useelectronicdocumentswiththeirestablished
businessprocesses.Thesesolutionsalloworga-
nizationstocaptureinformationfromhighly
secureelectronicformsviavirtuallyanypreferred
platformordevice.Thisinformationcanthen
bedirectlyintegratedwithcorebusinesssystems,
includingCRM,ERP,andDCMsystems.
Besidesreducingimmediatecosts,enterprisesend
upfurtherleveragingtheirexistingtechnology
investmentsandachievinghigherreturnoninvest-
ment.Practicalapplicationsofthesesolutionscan
befoundinmanyenterprises:governmentagencies
canextendtheirreachtoconstituents,manufac-
turerscangettheirproductstomarketfaster,and
nancialinstitutionscanaccelerateloanapplica-
tionprocesses.
Sales,licensing,andservices
Adoberecognizesthatmeetingtheneedsofthe
enterpriserequiresmorethandeliveringworld-
classsoftware.Adobe’sdedicatedenterprisesales
forceisavailabletohelporganizationsplan,install,
andmanagethemostappropriateAdobeenterprise
solution.Volumesoftwarelicensingenablescost-
consciousimplementationacrosseventhelargest
organizations.Additionally,Adobeenterprise
customersgainaccesstoaworldwidenetworkof
professionalswhosupportandenhanceAdobe’s
productsandservices.