Tiscali 2012 Annual Report Download - page 78
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Annual financial report as at 31 December 2012
Date File Name Status Page
-
Annual Report as at 31
December 2012 78
Office staff 787 794
Blue-collar workers 3 12
Total 892 917
Other operating (income) charges (note 5)
(EUR 000)
31 December
2012
31 December
2011
Other operating (income) charges (2,089) (7,503)
Total (2,089) (7,503)
Other operating income includes the release of the pertinent portion of the capital gain generated via
the Sale & Lease back transaction on the Cagliari headquarters (Sa Illetta).
Write-downs of receivables from customers (note 6)
(EUR 000)
31 December
2012
31 December
2011
Write-downs of receivables from customers 26,330 35,819
Total 26,330 35,819
The write-down of receivables from customers represents around 11.3% of revenues, with respect to
the percentage in the same period of 2011 (13.4%).
Please refer to the note “Receivables from customers” for further details.
The write-down of receivables mainly reflects the procedures for rationalising and disconnecting
customers carried out by the Group. This strategy led among other things to the mass termination of
around 11 thousand lines of defaulting customers during 2012, a cancellation which will make it
possible to obtain significant savings in line rental costs.
Restructuring costs and other write-downs (note 7)
(EUR 000)
31 December
2012
31 December
2011
Restructuring costs and other write-downs 1,582 2,065
Total 1,582 2,065
Restructuring costs and other write-downs, amounting to EUR 1.5 million, include provisions on
disputes with employees and redundancy incentives, professional charges for the affirmation of the
business plan and other costs.