Telus 2014 Annual Report Download - page 21

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21
Company cannot provide assurance that all environmental liabilities have been
identified.
Our commitment to our communities is evidenced by our desire to give where we live, to
help our fellow citizens in need to build stronger communities and create a stronger bond
with our customers. We accomplish this through a range of initiatives, such as the
TELUS Day of Giving®, Team TELUS Charitable Giving, Dollars for Doers, and grants to
local not-for-profit organizations through local community boards, both domestically and
internationally. Details about our community investment program can be found in our
Annual Report available at telus.com/annualreport.
EMPLOYEE RELATIONS
As at December 31, 2014, we employed approximately 43,670 employees, including
approximately 15,605 employees in TELUS International who are located outside of
Canada. Approximately 12,310 of our employees are represented by a trade union and
covered by a collective agreement.
We are signatories to five collective agreements. The largest agreement is with the
Telecommunications Workers Union (TWU), covering approximately 10,735 clerical,
operator services and technical employees in the wireless and wire line segments
across Canada. The current collective agreement with the TWU expires on December
31, 2015 and as required by statute, notice to begin negotiations to renew the collective
agreement can be provided by either party no later than four months prior to its
expiration date. In the province of Quebec, in addition to employees covered by the
TWU agreement, there are approximately 1,510 employees in the wireline segment
covered by two separate collective agreements. The agreement with the Syndicat
Québécois des employés de TELUS (“SQET”) which covers approximately 845 trades,
clerical and operator services employees was renewed in 2014 and expires on
December 31, 2017. The second wireline agreement in Quebec is with the SAMT. This
contract, covering approximately 665 professional and supervisory employees, came
into effect on December 6, 2012 and expires on March 31, 2017. The SAMT also
represents a small number of employees in the wireless segment under a separate
collective agreement.
Our subsidiary, TELUS Sourcing Solutions Inc., is a signatory to a collective agreement
with the B.C. Government and Services Employees' Union (BCGEU) which covers
approximately 65 employees. That agreement came into effect on May 1, 2013 and
expires on April 30, 2016.
See also MD&A Section 4.2 Operational resources and Section 10.5 Human resources –
employee recruitment and engagement.
RISK FACTORS
The risk factors in MD&A Section 10 Risks and risk management are hereby
incorporated by reference.