Telus 2014 Annual Report Download - page 14

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14
At December 31, 2014, Optik TV supported more than 675 channels, including 200 high-
definition (HD) TV channels and 74 Stingray music channels, while Optik on the go
provided access to thousands of on-demand shows and movies on smartphones, tablets
and laptop computers, at home or on the move. In the fourth quarter of 2013, we
enhanced our Optik on the go service by launching live TV on smartphones and tablets
to complement the library of over 5,000 video-on-demand selections already available
on this mobile and PC platform. Some other examples of new features and capabilities
we added to Optik TV in 2014 and 2013 include:
• CraveTV, Canada’s newest on-demand TV subscription service, which complements
our extensive catalogue of TV and movie content available on the Optik TV digital
box, as well as on smartphones and tablets through Optik™ on the go.
• The Stingray music app, announced by TELUS and Stingray Music, which is
included with all Optik TV service and available free of charge on smartphones for
Optik TV subscribers;
• The Optik Smart Remote app for Android devices, which complements the app
already available on Apple devices. Optik Smart Remote enables customers to surf
TV, set and manage recordings while on the go, and browse content on their device
instead of using the traditional guide on the TV screen; and
• The wireless digital box for Optik TV subscribers, which allows customers to move
their TV anywhere within the home, without the need to plug it into a digital box.
In February 2015, we announced that every Optik TV customer with a Netflix account
will be able to access Netflix directly from their Optik TV set-top box, removing the
inconvenience of having to switch hardware, source inputs or remotes.
In late 2014, we introduced two new solutions aimed at leveraging cloud-based
technology to enable Canadian businesses to deploy a range of unified communication
and collaboration tools and help their employees work more efficiently and effectively, no
matter where they are. Our Cloud Collaboration services include voice mail, integrated
messaging, and voice and video conferencing. Our Cloud Contact Centre, a contact
centre for customer service calls for marketers, salespeople and customer service
representatives, is a feature-rich and scalable solution that allows businesses of any size
to deploy the latest in contact centre technology. It is an end-to-end enterprise-grade
solution that can support up to several thousand agents and allows those agents to
connect from the office, home or almost any remote location.
Also in 2014, we launched the TELUS IoT, an online space offering a suite of Internet of
Things (IoT) solutions for Canadian businesses. The IoT refers to technologies designed
to make it simpler for businesses to incorporate Internet-connected devices and deploy
solutions that can help reduce costs and enhance efficiency, productivity and
profitability. The IoT also comprises machine-to-machine communications as it usually
involves one device connected with another, which is controlled through the Internet.
Examples of IoT devices include connected cars and connected utility and security
services.