Telus 2007 Annual Report Download - page 8

Download and view the complete annual report

Please find page 8 of the 2007 Telus annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 52

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52

8
In the wireline segment, TELUS offers the following solutions: voice (local, long distance, call
management and the sale, rental and maintenance of telephone equipment); Internet (high-
speed or dial-up with security features); TELUS TV fully digital entertainment service
available in select neighbourhoods with Video on Demand and Pay Per View; data (IP
networks, private line, switched services, network wholesale, network management and
hosting); converged voice and data solutions (TELUS IP-One Innovation® and TELUS IP-
One Evolution®); hosting and infrastructure (managed IT and infrastructure solutions
delivered through TELUS’ IP networks connected to TELUS’ Internet Data Centres); security
solutions (managed and non-managed solutions to protect business networks, messaging
and data, in addition to security consulting services); and customized solutions such as
contact centre services including Call Centre Anywhere™, conferencing services
(webcasting, audio, web and video), and human resource and health and safety outsourcing
solutions.
In the wireless segment, TELUS offers the following solutions: digital voice – PCS (postpaid
and Pay & Talk® prepaid) Mike® all-in-one (iDEN) and Push To Talk™ capability on both
Mike (Direct Connect®) and PCS (Instant Talk®); Internet – TELUS Spark™ including
TELUS Mobile Music®, TELUS Mobile Radio™ and TELUS Mobile TV™, Web browsing,
Windows Live Messenger, text and picture messaging, and downloadable games, videos
ringtones and images; and data – devices including air cards and personal digital assistants
(PDAs) available for use on wireless high-speed (evolution data optimized (“EVDO”) and
EVDO Rev A), 1X and Mike packet data networks.
TELUS earns the majority of its revenue (voice, data and wireless network revenue) from
access to, and usage of, its telecommunication infrastructure. The majority of the balance of
TELUS’ revenue (other revenue and wireless equipment revenue) arises from providing
products that facilitate access to, and usage of, TELUS’ telecommunication infrastructure.
TELUS’ national growth strategy
Since 1999, the Company has been pursuing a national wireline and wireless growth
strategy outside Alberta and B.C. into the rest of Canada. This has been implemented
by both organic growth and through a series of wireline and wireless acquisitions. This
has provided TELUS with a regional full service wireline presence in Eastern Québec
through acquisitions in 1999 and 2000 and ongoing investments in facilities, marketing
and distribution focused on the business market in urban centres of Québec and
Ontario. In 2000, TELUS acquired national digital wireless communications networks
and subscribers, spectrum, employees, and infrastructure and sales distribution
channels primarily in central and eastern Canada and has continued to invest in and
grow the business.
TELUS’ approach to the business market is through a focus on non-incumbent growth in
Central Canada as well as, nationally, a focus on key vertical markets of healthcare,
financial services, energy and the public sector. For example, in January 2008, TELUS
completed its acquisition of Emergis, a business process outsourcer specializing in the
healthcare and financial services sectors, and a leader in the automation of electronic
health records.