Telus 2007 Annual Report Download - page 6

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6
OPERATIONS, ORGANIZATION AND CORPORATE DEVELOPMENTS
Operations
TELUS is a leading national telecommunications company in Canada, offering a wide
range of wireline and wireless communications products and services including data,
voice and entertainment. In 2007, TELUS generated $9.1 billion in annual revenue and
had 11.1 million customer connections including 5.6 million wireless subscribers, 4.4
million wireline network access lines and 1.2 million Internet subscribers. As a result of
TELUS’ national growth strategy, revenue grew by 4.5 per cent in 2007 and total
customer connections increased by 432,000.
Organization
TELUS is organized into four customer facing business units:
Consumer Solutions, which provides wireline and wireless Internet Protocol (“IP”)
data services, voice and entertainment services to households and individuals
across Canada;
Business Solutions, which delivers innovative wireline and wireless data, IP, voice
and business process in-sourcing solutions to small and medium-sized businesses
and entrepreneurs, and brings customized wireline and wireless voice and data, IP,
Information Technology (“IT”) and e.business solutions to large multinational,
corporate and public sector customers;
TELUS Québec, which focuses on the unique needs of the Québec marketplace by
offering businesses and consumers comprehensive and integrated wireless and
wireline telecommunications solutions, including data, Internet and voice; and
Partner Solutions, which provides services to wholesale customers, including
telecommunications carriers, resellers, Internet service providers (“ISPs”), wireless
communications companies, competitive local access providers and cable-TV
operators.
These customer facing business units receive essential support from the business
capabilities units comprised of Network Operations, Business Transformation and
Technology Strategy, as well as from the business enabling units comprised of Finance,
Corporate Affairs (which includes public policy, law, regulation, government relations and
corporate communications) and Human Resources.
Corporate developments
The corporate structure of TELUS underwent changes during the three years ended
December 31, 2007.
In addition to the wireline-wireless merger, TELUS proceeded with modest internal
reorganizations in 2005, 2006 and 2007.
On September 11, 2006, the Company announced that its Board of Directors had
unanimously approved a proposal to reorganize the Company in its entirety into an