Samsung 2001 Annual Report Download - page 44

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Nov 7 Additional 190,000-line CDMA system order from China Unicom Nov 8 Giheung plant wins Korea’s first TL 9000 certification Nov 13
42
Six Sigma >> In 2000, we embarked on a Six Sigma initiative in our quest to deliver the highest level of product quality and
customer satisfaction. During our second year, we added 680 new black belts—including our first 75 executives—and 15
master black belts as we saw the number of development and manufacturing projects grow over fivefold from 650 to 3,300,
generating 770 billion won in savings.
In 2002, we will continue to expand Six Sigma across all functional areas, adding some 750 black belts—approximately one-
third at the executive level—as we more than double our master black belt ranks to 80. The adoption of the Design for Six Sigma
methodology in our development process will also continue as we lay the foundation for top-tier quality at all levels of our orga-
nization.
Reengineering processes
for quality results
⇢