Qantas 2000 Annual Report Download - page 21
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Please find page 21 of the 2000 Qantas annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.19
The e-commerce initiatives – to be
rolled out progressively – form a
blueprint for Qantas to become one of
Australia’s leading online businesses
with significant benefits for customers.
Planning continued for one key
component – announced in August 2000
– an alliance with Telstra which will
include the provision of co-branded
mobile telephones and internet access,
associated with the allocation of Qantas
Frequent Flyer points. Qantas will use
telstra.com as its premier online channel
for delivering products and services to
the airline’s customers.
Qantas announced plans for its
involvement in two Business-to-Business
purchasing exchanges:
"
corProcure – indirect purchasing
exchange for leading Australian
companies
"
AirNewco – aircraft parts and
consumables exchange for leading
airlines.
Both offer savings in purchase prices,
purchasing process costs and supply
chain management, and provide
potential equity benefits.
Other developments in the 1999/2000
year included:
"
a facility, as part of progressive
improvements to the Qantas website,
enabling airfares to be booked online
to all international destinations from
Australia, New Zealand, the United
States and the United Kingdom
"
a substantially increased use of
e-ticket, reaching 2.4 million tickets
for domestic travel and more than
45,000 for international travel
"
establishment by Qantas, in
conjunction with other airlines, of
an independent online full-service
travel exchange for the Asia-Pacific
region to provide products including
air travel, hotel booking, car rentals
and land tours
"
the continued planning of a Corporate
Travel Management System being
piloted to provide for corporate
customers an online booking system,
lower costs, easier management
of billing and more comprehensive
reporting
"
an online shop, initially offering
Qantas branded merchandise,
through the Qantas website at
www.qantas.com.au
In 1999/2000, Qantas installed a
new $250 million telecommunications
network, connecting all of its airport
and administrative offices around the
world. The international component
of the new QIPNet (Qantas Internet
Protocol Network) system is one of
the most advanced telephone, computer,
internet and intranet networks in the
world. The Qantas/Telstra Care Team
Centre monitors QIPNet.
QANTAS IS PURSUING BUSINESS
EFFICIENCIES THROUGH ONLINE
PURCHASING AND DISTRIBUTION
AND DURING THE 1999/2000
FINANCIAL YEAR RECRUITED
A SPECIALIST TEAM OF AROUND
60 PEOPLE TO DEVELOP E-COMMERCE
OPPORTUNITIES.
LEFT: NEW ONLINE
INITIATIVES
INTRODUCED
ABOVE LEFT:
USE OF E-TICKET
CONTINUES TO
GROW
ABOVE: A NEW
STRATEGIC
ALLIANCE WITH
TELSTRA