Qantas 2000 Annual Report Download - page 18
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Please find page 18 of the 2000 Qantas annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.16
IMPROVING CUSTOMER BENEFITS
QANTAS CUSTOMERS BENEFIT FROM
ENHANCEMENTS IN AIRPORT
LOUNGES, TERMINALS AND OTHER
ON-GROUND SERVICES.
During the 1999/2000 financial year,
work neared completion on the
expansion and redevelopment of the
Qantas Domestic Terminal at
Tullamarine Airport in Melbourne.
Costing approximately $83 million,
the new building doubles the size of
the previous terminal to cater for more
than six million customers who Qantas
carries to and from Victoria each year.
Qantas continued plans involving the
expenditure of more than $30 million on
airport lounge developments, including:
"
relocation, expansion and
modernisation of The Qantas Clubs
at the Sydney and Melbourne
International Terminals
"
opening of a new Melbourne domestic
Qantas Club lounge
"
development of a new joint
Qantas/British Airways First Class
lounge in Singapore
"
creation of open-plan shopping areas
within domestic Qantas Clubs in
Sydney and Melbourne.