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5
In the dynamic information systems environment, our
system solutions operations provide IT solutions, mainly to
software and service businesses. The motto for these
operations is “creating customer value.”
Financial institutions, travel agents, airlines, railways, auto-
mobile and other manufacturers, telecommunications carriers,
government and public agencies are the main users of the
systems solutions. Not only are these industries aiming to
boost their operating efficiency, most are experiencing struc-
tural changes reflecting the growth of the Internet and IT
systems, as well as networks.
We launched sales of OnDelivery/FSS, our flagship system
solution for 21st-century retail banking services. This solution,
based on a next-generation distributed processing architec-
ture, comprises a delivery channel solutions group for front
office customer service and back office solutions for support.
Three hallmark systems were launched in the delivery channel
solutions category during fiscal 2000. The ATM 21B series is
one of the first ATMs (automated teller machines) capable of
handling the new ¥2,000 bills. The RT-400VII remote branch
terminal system for unmanned branches is equipped with ad-
vanced functions, allowing customers to open new accounts
and have access to other consultation services. The CX-220
cash terminal significantly increases cash handling efficiency. In
an industry first, we introduced the ComStage distributed ap-
plication platform, middleware that conforms to Windows DNA
architecture developed by Microsoft Corp.
In the e-commerce market, we introduced Smart Payment,
a next-generation payment solution supporting multiple pay-
ment methods, such as debit/credit cards and point systems.
This system, already in use by members of a business associa-
tion in Tokyo, was released in tandem with the full-scale launch
of debit card services in Japan from March 2000.
We combined our highly acclaimed CTstage® CTI system
with a mobile telephone and global positioning system (GPS) to
create the GPCTI navigational service solution. The system pro-
vides a wide range of services, from automobile and personnel
tracking services to location-related information services.
As part of our enterprise resource planning (ERP) systems
business, we started SCM business using Baan SCS products
with Baan Co., N.V., of the Netherlands. We have also formed a
partnership with Komatsu Soft Ltd. and SSJ K.K., to expand
the scope of our ERP systems business using Baan’s product.
Under this partnership we unveiled software that interlocks
Baan ERP products developed by Baan, and SuperStream,
an accounting software developed by SSJ K.K.
Our system solutions business is a major systems supplier
for the central government and local municipalities. It provides
ETC systems, and systems for tunnel hazard prevention, air-
port control, marine traffic and other traffic infor-
mation. In addition, we are helping government
and regional administrations in Japan to become
“electronic” by supplying them with electronic offi-
cial document exchange and information systems.
We also deliver oceanographic monitoring systems
to record and analyze global marine phenomena.
In R&D, we are working on new “electronic govern-
ment” and “super electronic government” systems,
along with ITS and airport control systems for the
public sector.
The GPCTI system combines a global
positioning system with a mobile tele-
phone and the acclaimed Oki CTI server,
CTstage®. The first in the industry to
employ the dual tone multiplexed fre-
quency (DTMF) (push-button signal) pro-
tocol, it can handle data from various
sources, such as mobile telephones,
e-mail and faxes, to provide useful track-
ing and communications services for
mobile workers and remote dispatchers.
Smart Payment is an extremely eco-
nomic, scalable payment system solu-
tion that permits debit/credit cards,
electronic money and points systems to
be added in stages. Our standard sys-
tem solution includes consulting, system
integration and servicing. Outsourcing
service from our OCA Operations Center
is available as an option.
The ATM 21B boasts better eco-
nomical service for users than previ-
ous models and handles the new
¥2,000 bill. These ATMs (automated
teller machines) include an image
reader for processing applications
or forms and a multipurpose printer,
allowing them to serve as multifac-
eted customer service tools.
INFORMATION SYSTEMS
0096 97 98 99
SALES OF INFORMATION SYSTEMS
(Billions of yen)
322.5
295.4 313.3
382.2
346.6
400
300
200
100
0