Huawei 2006 Annual Report Download - page 22

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Huawei Technologies Annual Report 2006
22
Operation and Delivery
Through years of management evolution, we have adopted best practices
in the industry to improve upon our IPD, ISC, HR management, finance
management, and quality control. We have built an IT-based management
system, ensuring our end-to-end delivery capacity will be continuously
enhanced.
Our global operations system is consistently being upgraded
to support the long-term development of our global services.
In 2006, we upgraded our organizational structure at the
regional level, and moved our support centers to be closer and
better meet our customers’ needs. We have set up over 100
branch offices worldwide, established Key Account Support
Department, as well as integrating service and delivery resources
to ensure quality delivery and service for our customers.
Huawei has 10 technical support centers, 28 overseas training
centers and 128 warehouses. More than 10,000 professional
service employees of Huawei, together with over 1,500 corporate
partners, provide customers with timely project delivery and
specialized service support. We have completed over 11,800
projects in various geographical areas outside of China.
Huawei Service Highlights
Built 103 representative offices in 90 countries and
regions
Established strategic partnerships with 1,500 partners
Provided one billion users with communication service
Provided more than 70 leading mobile operators with
network planning/optimization service
Tailored services for over 1,000 local demands in 30
countries and regions