Fujitsu 2014 Annual Report Download - page 61

Balfour Beatty plc is a multinational infrastructure group with capabilities in professional services, construction services, support
services, and infrastructure investments. It operates in over 80 countries and employs over 40,000 people, working for customers
in the UK, the US, South-East Asia, Australia and the Middle East.
Over the past decade, Balfour Beatty has experienced rapid growth both organically and through acquisitions. It has come from
a large number of operating companies, each with an autonomous Managing Director and its own functional infrastructure. In
order to collaborate more effectively across the business, the company wanted to find a more integrated approach to IT.
Under the terms of a multi-million pound, five-year contract, Fujitsu is to host and manage the company’s data in a shared
storage environment, using a combination of physical and cloud-based virtual datacentres. It will also provide managed desktop
services and support for 14,500 users in the UK, across approximately 450 permanent locations and 450 temporary sites – sup-
ported by Fujitsu hardware.
The project will improve efficiency, customer centricity, and growth – and is enabling the business and its customers to operate
in a much more informed, flexible, and agile way. By rationalising the server estate, Balfour Beatty is also driving down costs
and significantly reducing its energy consumption. In addition, the move to Fujitsu desktop services has enhanced user experi-
ence and helped resolve incidents more quickly, thus
boosting productivity.
“Fujitsu has the global reach, the service capabilities
and, equally importantly, was a great cultural fit with
our company. It had a high degree of empathy and
understanding of what we wanted to achieve and that
made it the ideal collaborator on this project.”
-Kevin Craven, CEO, Services, Balfour Beatty
Balfour Beatty plc
Improving Efficiency and Productivity with End-to-end Fujitsu Solutions
CUSTOMER SOLUTION PROFILE
environmental solutions, High Performance Computing (HPC),
and other solutions originally developed in Japan.
In India, Fujitsu is seeking to broaden support functions in
the country, viewing it as an offshore base for supporting cus-
tomers around the world, including in Japan. Along with rein-
forcing Group competitiveness, this move aims to attract more
local business.
In the UK and Ireland, public sector projects have historically
comprised the bulk of Fujitsu business, dating back to business
targeting central government departments and other govern-
ment-sector projects by Fujitsu Services Holdings PLC’s forerunner
International Computers Limited (ICL). However, due primarily to
budget reductions for government and public agencies, we are
shifting focus to demand from the private sector. Going forward,
we will target the IT security and financial sectors and financial
institutions, aiming for expansion that optimally balances public
and private sector demand.
In the Nordic region, last fiscal year we carried out structural
reforms in Sweden that led to improved profitability. Looking
ahead, in addition to continued support for overseas expansion
by global corporate customers—highly represented in the
region—in our key market of Finland, we will roll out proven
solutions specifically for medium-sized companies, and will
take steps to expand and grow business targeting the public
sector market.
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FUJITSU LIMITED ANNUAL REPORT 2014
MANAGEMENT FACTS & FIGURESRESPONSIBILITYPERFORMANCE
INITIATIVES BY REGION
EMEIA