Fujitsu 2014 Annual Report Download - page 43

Infrastructure Services: In Japan, we expect an increase in
demand for outsourcing services given the continuing trends
toward recovery in system integration from the previous fiscal
year. Furthermore, the move toward new ways of using ICT is
becoming stronger in tandem with system upgrades, and we
expect to see wider use of infrastructure, as well as various cloud
computing services, such as SaaS, PaaS, and IaaS, as well as
private cloud computing.
Fujitsu has further expanded its service lineup, preparing
systems of products and services, such as the Cloud Initiative and
the Big Data Initiative. We are promoting the use of ICT in a host
of different areas, such as the food and agriculture cloud service,
Akisai, as well as cloud services for senior care and veterinary
services. In addition, customer interest in system backup and
business continuity in preparation for natural disasters has
increased, and outsourcing primarily using datacenters and
business continuity planning (BCP)-related services is gaining
momentum. In recognition that cloud computing’s future expan-
sion is all but certain, we will bolster new service proposals that
apply ICT in innovative ways.
Outside Japan, following our introduction of a new global
matrix organization, we have established a structure that can
provide the same shared products and standardized services, both
in Japan and other coun tries. Furthermore, Fujitsu will build a
global support system for multiregional business deals and
enhance its services business in Europe. In these ways, Fujitsu will
provide consistent, high-quality ICT services globally to support all
customers in their endeavors, no matter where they do business.
MARKET DATA
0
1,000
3,000
2,000
2010 2011 2012 20142013
1,706.0
2,541.8
835.8
1,706.7
920.4
837.1
15,50.015,46.4
2,387.2
2,371.2
824.8
15,89.5
2,419.5
830.0
2,627.2
0
180
150
90
60
120
2010 2011 2012 20142013
12
9
6
3
0
5.8
124.0 124.6
4.9 5.2 5.2
117.3
5.0
127.5
30
151.1
0
20
40
80
60
2010 2011 2012 20142013
67.2
74.0 73.4
59.5
69.5
0
400
800
600
634.2
704.6 730.0
679.7
2013 2015 2016 20172014
655.5
200
0
60
40
51.3 53.5 54.2
52.9
2013 2015 2016 20172014
52.1
20
Graph 01 Graph 02 Graph 03
IT SERVICES MARKET FORECAST IN JAPANGLOBAL IT SERVICES MARKET FORECAST
(Billions of U.S. dollars)(Billions of U.S. dollars)
(Source: IDC, May 2014 “Worldwide Black Book Query Tool,
Version 1, 2014”)
(Source: IDC, May 2014 “Worldwide Black Book Query Tool,
Version 1, 2014”)
Graph 06Graph 05Graph 04
CAPITAL EXPENDITURE*OPERATING INCOME/
OPERATING INCOME MARGIN
SALES BY PRINCIPAL PRODUCTS
AND SERVICES*
(Billions of yen)(Billions of yen) (%)(Billions of yen)
(Years ended March 31) (Years ended March 31) (Years ended March 31)
* Including intersegment sales
* For entire Technology Solutions segment
Operating income (left scale)
Operating income margin (right scale)
Solutions/System Integration
Infrastructure Services
FUJITSU DATA
1Company A 9.3%
2Company B 5.0%
3Company C 3.3%
4Fujitsu 3.2%
5Company E 2.5%
6Others 76.7%
GLOBAL IT OUTSOURCING MARKET SHARE
IN 2013 (REVENUE BASIS)
(Source: Gartner, “Market Share: IT Services, 2013” 31
March 2014)
* Chart created by Fujitsu based on Gartner data
1
6
23
5
4
041
FUJITSU LIMITED ANNUAL REPORT 2014
MANAGEMENT FACTS & FIGURESRESPONSIBILITYPERFORMANCE
OPERATIONAL REVIEW AND OUTLOOK
Technology Solutions/Services