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OPERATIONAL REVIEW AND OUTLOOK
Technology Solutions/Services
Fujitsu provides solutions/system integration services that integrate ICT system consulting, design, application
devel opment and hardware installation, as well as infrastructure services centered on outsourcing services (complete
ICT system operation and management including ICT system management via datacenters) and maintenance services.
OUR STRENGTHS
Fujitsu’s services business holds the leading market share in Japan and the fourth-largest share worldwide. We provide services across a
wide range of countries and regions, including Europe, the Americas, Asia, and Oceania.
Outsourcing services are a key field for us, where through our network of approximately 100 datacenters in 16 countries worldwide,
mainly in Japan and Europe, we meet a wide variety of customer needs, offering cloud services such as IaaS, PaaS, and SaaS that make
operation of customers’ ICT systems easier, and help to make their operations greener.
Fujitsu’s strengths lie in its global services structure, a wealth of experience in building large-scale, advanced systems, and abundant
system engineering resources with the technological capabilities to support these operations. We use these capabilities to help a diverse
range of customers across countries, regions, and languages in utilizing ICT systems, including government organizations of various
nations and customers with a presence across the globe.
The Gartner Report(s) described herein, represent(s)
data, research opinion or viewpoints published, as
part of a syndicated subscription service, by Gartner,
Inc. (“Gartner"), and are not representations of fact.
Each Gartner Report speaks as of its original publica-
tion date (and not as of the date of this Annual
Report) and the opinions expressed in the Gartner
Report(s) are subject to change without notice.
1Fujitsu 12.8%
2Company A 8.7%
3Company B 8.5%
4Company C 8.4%
5Company D 6.4%
6Others 55.2%
1Company A 6.1%
2Company B 3.5%
3Company C 2.9%
4Fujitsu 2.3%
5Company D 2.3%
6Others 82.9%
IT SERVICES MARKET SHARE IN JAPAN 2013
(REVENUE BASIS)
GLOBAL IT SERVICES MARKET SHARE IN
2013 (REVENUE BASIS)
(Source: Gartner, “Market Share: IT Services, 2013” 31
March 2014)
* Chart created by Fujitsu based on Gartner data
(Source: Gartner, “Market Share: IT Services, 2013” 31
March 2014)
* Chart created by Fujitsu based on Gartner data
1123
5
4
66
2
3
4
5
Explanations for underlined words can be found in the glossary on pages 160-162.
038 FUJITSU LIMITED ANNUAL REPORT 2014