DHL 1997 Annual Report Download - page 54

Download and view the complete annual report

Please find page 54 of the 1997 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 89

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89

51
7,7 %
(2.079 Mio. DM)
segment as well. We will acquire new customers by systematically gear-
ing our services and products to customer convenience, offering user-
friendly products that are tailored to the needs of the market and
employ inventive marketing approaches to reach new customers.
Settlement fees arising from cross-border shipments between REIMS II
countries (agreeing on a treaty against remailing) are to be raised in
1998. These, after a four-year transition period, will be adjusted to
domestic prices. We expect that by then revenues lost due to remailing
activities to decrease significantly.
Additional sales offices will be opened abroad to further expand our
international letter mail business. Over the next few years, we plan to
expand our international freight mail network. In the area of interna-
tional value-added services we will extend our international consign-
ment activities into other countries and will focus more on integrated
logistics solutions for German and foreign business customers.
Loading mail onto a Lufthansa aircraft