DHL 1997 Annual Report Download - page 5

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2Foreword by
the Chairman
of the Board of
Management
Signposts
The year was marked by a number of events that will have a def-
inite impact on the image of Deutsche Post in coming years.
In early summer, Deutsche Post and Postbank signed a cooperation
agreement ensuring, for the long-term, a high and predictable utilization
of the Deutsche Post’s branch network.
In December, the new Postal Act was finally passed, giving Deutsche Post
and all its competitors the regulatory certainty necessary for shaping a
modern and internationally competitive postal sector in Germany. That
act makes Germany a pace-setter in the liberalization of Europe’s postal
markets. The burden that results from Deutsche Post’s “Infrastrukturauf-
trag” (infrastructure service mandate) is balanced by price and product
flexibility granted us for a five-year transition period.
Our divisions
In 1997, we continued to make good progress toward achieving
leadership in postal service quality in both Germany and Europe. Today,
93 percent of all letters mailed within Germany reach their destination
the next day: 99 percent are received within two days. This translates
into an average delivery time of 1.1 days – one of the best in Europe.
Dr. Klaus Zumwinkel,
Chairman of the
Management Board
Deutsche Post AG
1997 was a successful and eventful year for Deutsche Post.
With profit on ordinary activities
growing to DM 752 million – an
increase of 30 percent over the
previous year – we continued to
improve both performance as
well as financial results.