DHL 1997 Annual Report Download - page 11

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Sales volume also varied by division and within divisions. Total ship-
ment volume, including transactions conducted by postal branches, grew
by 2.4 percent to 22,078 million items. As in past years, the Letter Mail
division, with a 2.4 percent volume increase, again made an above-
average contribution. The fastest growth within this division – namely
5.4 percent – was achieved by the “Infopost” segment. Sales volume
reported by Freight Mail, International Post and Postal Branches
remained stable at the respective previous year’s level.
Marked increase in profit
Profit on ordinary activities rose by a strong 30.6 percent to
DM 752 million during 1997, compared to DM 576 million in 1996.
Increased revenue as well as cost-cutting measures contributed to this
significant rise in profits. The main contributing factor on the expense
side was personnel cost (wages, salaries and other emoluments) which
over fiscal 1996 fell significantly by DM 915 million to DM 12,187 million
for the year. Other operating expenses also decreased, namely by
DM 707 million to DM 3,387 million.
8
Sales volume
1996 1997
1996 1997
21,560
22,078
22,000
21,500
20,500
21,000
20,000
millions of items
Net revenue according to division
in DM millions 1996 1997 +/–
Letter Mail 19,210 19,757 547 2.9 %
Freight Mail 3,088 3,065 –23 –0.7 %
International Post 2,081 2,079 –2 –0.1 %
Postal Branches 1,743 1,660 –83 –4.8 %
Other 580 575 –5 –0.9 %
Total revenue 26,702 27,136 434 1.6 %
Net revenue
26,702
27,136
28,000
27,000
26,000
25,000
24,000
23,000
in DM millions