Citrix 2009 Annual Report Download - page 13

Download and view the complete annual report

Please find page 13 of the 2009 Citrix annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 138

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138

Online Services
Online Services is another area where we provide virtualization at the desktop in the form of virtual
meetings, web-based desktop support, and remote access. These products are delivered using the SaaS method
where customers simply subscribe to our cloud-based online services without making any capital investment.
These SaaS-delivered products help customers reduce travel, increase tele-working, and enable cost-effective
remote access and support.
•GoToMeeting®is an online, easy-to-use, secure and cost-effective solution for online meetings sales
demonstrations and collaborative gatherings. GoToMeeting allows a user with a PC or Mac and an
Internet browser to easily host, attend or participate in an online meeting or session without significant
training. GoToMeeting is capable of providing a standard PSTN conference dial-in number and voice
over Internet protocol, or VoIP. It features advanced secure communication architecture that uses
industry-standard secure sockets layers, or SSL. The service offers flat-fee pricing for any number of
meetings of any length, for up to 15 attendees per meeting. We also offer GoToMeeting®Corporate
which supports multiple organizer accounts, unlimited meetings with up to 25 attendees, robust
reporting, additional customization options and advanced administrative capabilities. GoToMeeting
Corporate also provides optional integrated toll-free audio.
•GoToWebinar®is an easy-to-use, do-it-yourself webinar solution, allowing organizations to increase
market reach and effectively present online to geographically dispersed audiences. GoToWebinar
allows users with a PC or Mac and an Internet browser to easily host, attend or participate in a webinar
session without significant training or IT support. GoToWebinar includes such features as full-service
registration with real-time reports, customized branding, automated email templates, polling and survey
capabilities, webinar dashboard to monitor attendance and participation, easy presenter controls for
changing presenters and VoIP and toll-based phone options. The service offers flat-fee pricing for
unlimited webinars of any length, for up to 1,000 attendees per webinar.
•GoToTraining®is the easy online training tool that allows trainers to deliver content to multiple
trainees quickly and effortlessly, allowing organizations to expand their training program while saving
time and reducing travel costs. GoToTraining allows users to host and participate in interactive online
training sessions from either their PC or Mac. GoToTraining includes such features as full-service
registration with real-time reporting and management, online course catalog, automated reminder and
follow-up emails, content library to organize and store reusable content, materials, tests, polls, and
VoIP and toll-based phone options. The service offers flat-fee pricing for unlimited training sessions of
any length, for up to 200 attendees per session.
•GoToAssist®is a leading, online, remote technical-support solution that enables individual
professionals and organizations of all sizes to provide secure, on-demand support over the Internet.
GoToAssist enables support staff to instantly view and control the desktop of a user without the need to
pre-install client software. There are two versions: GoToAssist®Express and GoToAssist®Corporate.
They both work automatically and securely through virtually every firewall, even over dial-up
connections, and they easily integrate into existing infrastructure.
•GoToMyPC®is an online solution that provides secure, remote access to PC and Mac from virtually
any Internet-connected computer. GoToMyPC, which sets up easily with a secure encrypted
connection, enables individuals to remotely use any resources hosted on their desktop just as though
they were sitting in front of it. GoToMyPC®Pro, tailored for the needs of professionals and small
offices, supports up to 50 PCs, rolls out secure, remote access for multiple users in minutes, and
features an administration Website in which managers can add, suspend and delete users and run usage
reports. GoToMyPC®Corporate is built for businesses that require detailed reporting, in-depth
administration features, assign and manage remote-access privileges for employees with advanced
security features.
5