BT 2013 Annual Report Download - page 10

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Overview
8
We want to be the wholesaler of choice in the UK
and international telecoms services markets. We
are already Europes largest wholesaler.
We are supporting the launch of 4G services in the UK by investing
in backhaul capacity at key mobile base station sites. Our Ethernet
service is available at around 15,000 base stations, making us the
market leader. IP Exchange, which simplies global voice over IP
interconnect, saw a 90% increase in minutes carried in the year
with revenue exceeding £100m.
BT Wholesale more than doubled its order book compared with
the prior year. Both underlying revenue excluding transit and
EBITDA saw an improved trend over the year, helped by growth
inmanaged network services.
We consolidated our position as a global leader in
the market for managed networked IT services.
We service the needs of around 7,000 large
corporate and public sector customers in more
than 170 countries worldwide.
We combine products and services with industry-specic
solutions and consulting expertise. We provide services globally
and deliver locally in the countries in which our customers operate.
We have focused on improving customer service and made
investments to extend our global capabilities.
Underlying revenue excluding transit declined by 6% in the
year reflecting the tough conditions in Europe and the financial
services sector. We have more to do to improve our financial
performance and have intensied our efforts to transform our
cost base.
The wholesaler of choice BT Global Services –
a global leader
We give communications providers access to our platforms, skills and
technology, making our investments and economies of scale work for them.
The New York Stock Exchange is one of the many organisations that rely
on us to deliver critical services.
900
720
540
360
180
0
Q1
2012 2013
Q2 Q3 Q4 Q1 Q2 Q4Q3
BT Wholesale order intake
£m
Year ended 31 March
We serve:
94% of the FTSE 100 companies
74% of the Fortune 500 companies
100% of Interbrand’s top 50 annual ranking of
the world’s most valuable brands
The world’s top stock exchanges, leading
broker-dealers and biggest banks
National and local government organisations
and other public sector bodies in 26 countries
around the world
We serve: