Anthem Blue Cross 2012 Annual Report Download - page 30

Download and view the complete annual report

Please find page 30 of the 2012 Anthem Blue Cross annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 34

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34

30
2012 Annual Report
Letter to Shareholders
Effective
Delivery System
Enhanced
Consumer Experience
Affordable
Health Care
30Strengthening our Foundation
Healthier
Communities
Continued
Financial Performance
To our shareholders, (continued)
We are encouraged by the progress made in 2012, and anticipate a solid 2013. This year will be one of
continued investment as we prepare for the market changes and full implementation of health reform
in 2014. We remain focused on growth, and will continue to refine our operating procedures while
making meaningful investments in infrastructure, technology, and new capabilities. A number of these
initiatives are highlighted throughout this report, and, together with our other strategic investments,
they represent our roadmap to becoming the strongest competitor in our markets and delivering
steady, predictable results.
I am optimistic about our long-term outlook, and my confidence in our future is reinforced by the
Board’s selection in February 2013 of Joseph R. Swedish to serve as WellPoint’s next CEO. Health care
is undergoing an unprecedented transformation, and success will require innovative thinking, new
collaborative relationships, and a willingness to take bold action. Joe is a seasoned CEO with a proven
track record of leading large, complex health care organizations in challenging market and policy envi-
ronments. I know I speak for all of WellPoint when I say we look forward to working with Joe, and are
confident his vision and his passion for operational excellence will accelerate our positive momentum.
It has been my sincere privilege to serve as WellPoint’s Interim President and CEO, and I have enjoyed
the opportunity to meet and interact with many of you over the past several months. Your investment
in our company is an investment in a strategy, a leadership team, and more than 43,000 associates
that are committed to our customers, dedicated to our communities, and sharply focused on delivering
exceptional value to our shareholders. Thank you for your continued confidence in our company and
your support of WellPoint’s mission.
In closing, I’d like to recognize our associates for their hard work and their unwavering support
throughout this transition. They approached the challenges of 2012 with tenacity and resolve, and
both our success and our bright future belong to them. I am proud of how they’ve performed, humbled
to have led them, and honored to work in partnership with them each and every day.
John Cannon,
President and CEO