Anthem Blue Cross 2005 Annual Report Download

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Through the
eyes of the
consumer
WellPoint, Inc. 2005 Summary Annual Report

Table of contents

  • Page 1
    WellPoint, Inc. 2005 Summary Annual Report eyes of the Through the consumer

  • Page 2
    ... care by seeing through the eyes of the consumer. corporate profile WellPoint, Inc. is the largest commercial health benefits company in terms of membership in the United States. WellPoint is an independent licensee of the Blue Cross and Blue Shield Association in 14 states and also serves medical...

  • Page 3
    ... service people who speak Chinese." david tat table of contents Letter to Our Shareholders, Customers and Communities 8 WellPoint: Seeing Through the Eyes of the Consumer 12 Financial Highlights 26 Board of Directors and Executive Leadership 30 WellPoint, Inc. at a Glance 32 Corporate Information...

  • Page 4
    Life is back to normal for Jay and Susie Stapleton after Jay's recovery from major surgery. Because of Jay's medical needs, the Stapletons recognized the value of Anthem Blue Cross and Blue Shield. 2 WellPoint, Inc. 2005 Summary Annual Report

  • Page 5
    ... Anderson," says Jay, "and we want to do anything we can to make life better here." By helping the city provide affordable quality health care for its employees and their families, Anthem Blue Cross and Blue Shield is contributing to a brighter future. 3 WellPoint Through the Eyes of the Consumer

  • Page 6
    Phil Haas is walking again. During his recovery from serious injuries, Phil and his wife Tonya received support from Glenda Martin, a nurse case manager at Anthem Blue Cross and Blue Shield. 4 WellPoint, Inc. 2005 Summary Annual Report

  • Page 7
    ... Phil's wife Tonya had medical coverage from Anthem Blue Cross and Blue Shield, and they were assisted by Glenda Martin, a nurse case manager. "Glenda has been a godsend," says Tonya, who had to deal with Phil's medical care along with the responsibilities of a demanding job and two teenage children...

  • Page 8
    David Tat, owner of Pho Vietnam Restaurant, and his sister Ann learned about Blue Cross of California's BeneFits Preferred plan for small businesses from agent Nien T. Chang. 6 WellPoint, Inc. 2005 Summary Annual Report

  • Page 9
    ... family members who work with him. Agent Nien T. Chang explained how a BeneFits small business plan from Blue Cross of California would allow David to extend coverage to other employees, while gaining tax advantages. David chose a BeneFits Preferred plan because he wanted to add vision and dental...

  • Page 10
    ...our leadership in providing health benefits to national accounts, large employers with multi-state operations. This transaction gives us a strategic presence in New York City, the headquarters of more Fortune 500 companies than any other U.S. city. With Blue Cross or Blue Cross Blue Shield plans now...

  • Page 11
    .... National Accounts in the states where we operate Blue Cross or Blue Cross Blue Shield companies. We're developing integrated benefits solutions that combine medical coverage with our wide range of specialty benefits such as vision and dental plans. We offer customers a single point of contact for...

  • Page 12
    ... health care policy and practices to benefit consumers. The combination of national scale and local leadership allows us to share best practices - a program that is improving quality or reducing the cost of care, or a product that is addressing an unmet need. We have created Centers of Business...

  • Page 13
    ... that comes with providing health coverage to one in every ten Americans. We recognize our obligation to take a lead role in improving health care in this country. We believe the future of health care belongs to the consumer. Our company has a long history of winning new customers and keeping them...

  • Page 14
    ... At WellPoint, we know how important it is to understand health care and health benefits from the consumer's perspective. In the following pages, we will explain how WellPoint sees health care, our role, and the future through the eyes of consumers. 12 WellPoint, Inc. 2005 Summary Annual Report

  • Page 15
    ... and network management. through the consumer trusted choice for consumers 18 transforming health care, improving health 22 WellPoint is helping consumers navigate the health care environment, offering an array of affordable products and services and providing the information they need to better...

  • Page 16
    ...care and specialty care physicians to develop programs that reward improvement in areas such as clinical outcomes, adoption of evidence-based medical procedures and WellPoint, Inc. 2005 Summary Annual Report 14 patient satisfaction. In 2005, for example, Blue Cross of California provided incentive...

  • Page 17
    ...the consumer Karla Louis provides special assistance in the Case Management Program for WellPoint members with serious immediate or complex/chronic health issues. Karla works with each participating member's physician to develop a care plan with goals to address members' needs. She helps members and...

  • Page 18
    ... cost of health care for our members. We help members save on prescriptions through our efficient mail-order pharmacy services and by encouraging the appropriate use of generic drugs. And in 2005 we introduced a comprehensive program for customers using special drugs for chronic, uncommon diseases...

  • Page 19
    .... Anthem Blue Cross and Blue Shield's Fraud and Abuse Awareness Training program, Web-based instruction for associates on how to recognize and respond to health care fraud, was recognized with a BlueWorks award in 2005. services and support We also help consumers and employers hold down the cost of...

  • Page 20
    ...includes a financial account funded by the member and/ or employer to cover routine expenses, including prescriptions. The plan also includes traditional health coverage that protects consumers against large expenses. A well-designed CDHP also includes information and services that consumers can use...

  • Page 21
    ...about health benefits. Diana is a trusted source of information for State of Connecticut retirees, who call her for answers and help with their Anthem Blue Cross and Blue Shield benefits. Seventeen years ago, Diana arranged with the state employees' union to participate in meetings in Florida, where...

  • Page 22
    ...a month, Essential KeyCare provides coverage of physician office visits and generic drugs, and offers protection against the high cost of unexpected medical bills. Our BeneFits portfolio (see pages 6-7) makes it easier for small businesses in California to offer coverage to their employees. Employer...

  • Page 23
    ... drug coverage. Anthem Blue Cross and Blue Shield's Medicare Advantage plans in Ohio and Kentucky were rated among the best in the country in providing overall value in medical and prescription drug benefits. information and consumer tools As consumers take more control of their health care...

  • Page 24
    ... states where WellPoint is No. 1 or No. 2 in market share. A key to improving health is focusing more resources on chronic diseases. WellPoint's disease management and WellPoint, Inc. 2005 Summary Annual Report 22 advanced care management programs identify members who will benefit from assistance...

  • Page 25
    ..., Julia Richerson, M.D., of Family Health Centers, has talked with more than 50 patients and their parents about Walking Works, giving them a pedometer and encouraging them to walk 10,000 steps a day. By developing healthy habits for life, young people like Alex are taking a big step to a brighter...

  • Page 26
    ... and onsite enrollment assistance, as well as health information and special services. WellPoint also supports community clinics, telemedicine and mobile care initiatives to improve access in underserved areas of many of our states. In 2005, Anthem Blue Cross and Blue Shield in Maine contributed...

  • Page 27
    ..., doctor visits, immunizations, hospital stays, reported diagnoses, and prescriptions. Members can also add extensive information of their own. By allowing health information to be shared by multiple physicians, personal health records can help doctors provide appropriate care. 25 WellPoint: Seeing...

  • Page 28
    ... and Management's Discussion and Analysis of Financial Condition and Results of Operations included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. Note 2: Certain prior year amounts have been reclassified to conform to current year presentation. Total revenue (in billions) Total medical...

  • Page 29
    ...82.1) (20.3) 24,993.1 $51,405.2 - 3.0 17,433.6 1,960.1 (83.5) 145.8 19,459.0 $39,738.4 The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. 27 Financial Highlights

  • Page 30
    ... of record in the form of a stock dividend on May 31, 2005. The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. 28 WellPoint, Inc. 2005 Summary Annual Report

  • Page 31
    ... from sale of put options Proceeds from exercise of employee stock options and employee stock purchase plan Costs related to issuance of common stock Net cash provided by (used in) financing activities Change in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and...

  • Page 32
    ...Corporation William G. Mays President and Chief Executive Officer Mays Chemical Company Ramiro G. Peru Executive Vice President and Chief Financial Officer Phelps Dodge Corporation Jane G. Pisano, Ph.D. President and Director The Natural History... Bush 30 WellPoint, Inc. 2005 Summary Annual Report

  • Page 33
    ...Human Resources David C. Colby Executive Vice President and Chief Financial Officer Marjorie W. Dorr Executive Vice President and Chief Strategy Officer Keith R. Faller President and CEO Central Region and Corporate Executive Vice President David S. Helwig President and CEO West Region and Corporate...

  • Page 34
    ..., small group, large group, national accounts, senior, and state-sponsored customer segments. No other health benefits company has leading local market presence in so many geographic areas. WellPoint is an independent licensee of the Blue Cross and Blue Shield Association in 14 states: California...

  • Page 35
    ...NYSE for the periods indicated. high 2005 account questions Our transfer agent, Computershare, can help you with a variety of shareholder-related services, including: Change of address Transfer of stock to another person Lost stock certificates Additional administrative services Please include your...

  • Page 36
    our vision WellPoint will transform health care and become the most valued company in our industry. our mission Improve the lives of the people we serve and the health of our communities. wellpoint, inc. 120 Monument Circle, Indianapolis, IN 46204, www.wellpoint.com WLP-AR-2006