Aflac 2015 Annual Report Download - page 18

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16
Among the largest shinkin banks in Japan, the story of
the Saitamaken Shinkin Bank is 68 years in the making.
The bank attributes its success largely to their employees,
who oer a broad portfolio of financial solutions that best
respond to customers’ needs throughout various stages of life. This includes
Aflac’s cancer and medical insurance, as well as other life insurance products.
Bank employees Chihiro Yoshimoto, Kasumi Iyogi and Ayami Watanabe approach
their customers with expertise and compassion, thoughtfully identify and then suggest
products that provide customized coverage. Many times, this entails meeting customers
at the bank, and occasionally it entails visiting customers’ homes, sometimes by
bicycle, to discuss their needs and ensure the most appropriate coverage is oered.