eTrade 2012 Annual Report Download - page 34

As of or For the Year Ended December 31, Variance
2012 2011 2010 2009 2008 2012 vs. 2011
Customer Activity Metrics:(1)
DARTs 138,112 157,475 150,532 179,183 169,075 (12)%
Average commission per trade $ 11.01 $ 11.01 $ 11.21 $ 11.33 $ 10.98 0%
Margin receivables (dollars in
billions) $ 5.8 $ 4.8 $ 5.1 $ 3.7 $ 2.7 21%
End of period brokerage accounts 2,903,191 2,783,012 2,684,311 2,630,079 2,515,806 4%
Net new brokerage accounts 120,179 98,701 54,232 114,273 142,541 22%
Brokerage account attrition rate 9.0% 10.3% 12.2% 13.2% 16.9% *
Customer assets (dollars in billions) $ 201.2 $ 172.4 $ 176.2 $ 150.5 $ 110.1 17%
Net new brokerage assets (dollars in
billions) $ 10.4 $ 9.7 $ 8.1 $ 7.2 $ 3.9 7%
Brokerage related cash (dollars in
billions) $ 33.9 $ 27.7 $ 24.5 $ 20.4 $ 15.8 22%
Company Metrics:
Corporate cash (dollars in millions) $ 407.6 $ 484.4 $ 470.5 $ 393.2 $ 434.9 (16)%
E*TRADE Financial Tier 1 leverage
ratio 5.5% 5.7% 3.6% N/A N/A (0.2)%
E*TRADE Financial Tier 1
common ratio 10.3% 9.4% 4.8% N/A N/A 0.9%
E*TRADE Bank Tier 1 leverage
ratio(2) 8.7% 7.8% 7.3% 6.7% 6.3% 0.9%
Special mention loan delinquencies
(dollars in millions) $ 342.2 $ 467.1 $ 589.4 $ 804.5 $ 1,035.1 (27)%
Allowance for loan losses (dollars in
millions) $ 480.7 $ 822.8 $ 1,031.2 $ 1,182.7 $ 1,080.6 (42)%
Enterprise net interest spread 2.39% 2.79% 2.91% 2.72% 2.52% (0.40)%
Enterprise interest-earning assets
(average dollars in billions) $ 44.3 $ 42.7 $ 41.1 $ 44.5 $ 46.9 4%
Total employees (period end) 2,988 3,240 2,962 3,084 3,249 (8)%
* Percentage not meaningful.
(1) Metrics have been represented to exclude activity from discontinued operations for the year ended December 31, 2008, and international local
market trading for the years ended December 31, 2009 and 2008.
(2) The Company transitioned from reporting under the OTS reporting requirements to reporting under the OCC reporting requirements in the first
quarter of 2012. The Tier 1 leverage ratio is the OCC Tier 1 leverage ratio as of December 31, 2012 and the OTS Tier 1 capital ratio at
December 31, 2011, 2010, 2009 and 2008. The OTS Tier 1 capital ratio and OCC Tier 1 leverage ratio are both calculated in the same manner using
adjusted total assets.
The selected consolidated financial data should be read in conjunction with Item 7. Management’s Discussion and
Analysis of Financial Condition and Results of Operations and Item 8. Financial Statements and Supplementary Data.
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