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6Unilever Annual Report and Accounts 2012Report of the Directors About Unilever
OPERATIONAL
HIHLIHTS
In 2012, we contnued to make good progress
n the transformaton of Unlever to a sustanable
growth company We exceeded 50 bllon turnover,
wth all regons and categores contrbutng to
growth Despte further cost ncreases and volatle
commodty markets, our gross margn rose by 01
percentage ponts and our core operatng margn
by 03 percentage ponts, reflectng the dscplned
mplementaton of our strategy
• Turnover is up 10.5% at €51.3 billion with net
acquisitions contributing 1.1% and currency
changes 2.2%
• Underlying sales growth of 6.9% is well balanced
between volume +3.4% and price +3.3%
• Emerging markets grew underlying sales
by 11.4%, now representing 55% of turnover
KEY FINANIAL INDIATORS*
UNDERLYIN
SALES ROWTH
6.9%
2011: 6.5%
UNDERLYIN VOLUME
ROWTH
3.4%
2011: 1.6%
ORE OPERATIN
MARIN
13.8%
2011: 13.5%
FREE ASH FLOW
€ 4.3 billion
2011: €3.1 billion
KEY NONFINANIAL INDIATORS†
HEALTH AND HYIENE
People reached with Lifebuoy
handwashing programmes
71 million
2011: 34.5 million
NUTRITION
Portfolio by volume meeting salt
levels equivalent to 5g per day
80%
◊
2011: See ◊ below
GREENHOUSE GASES
CO2 from energy per tonne
of production
99.97kg
2011: 118.31kg
WATER
Water per tonne of production
2.23m3
2011: 2.40m3
WASTE
Total waste per tonne
of production
3.85kg
2011: 4.96kg
SUSTAINABLE SOURCING
Palm oil purchases from
sustainable sources
100%
2011: 64%
BETTER LIVELIHOODS
Number of Shakti entrepreneurs
(cumulative since 2010)
48,000
2011: 45,000
PEOPLE
Total recordable accident
frequency rate
1.16 per 1m
hours worked
2011: 1.27 per 1m
hours worked
Basis of reporting: our accounting policies are in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU) and as issued
by the International Accounting Standards Board (IASB), as well as United Kingdom and Dutch law. Certain measures used in our reporting are not defined under IFRS or
other generally accepted accounting principles. For further information about these measures, and the reasons why we believe they are important for an understanding
of the performance of the business, please refer to our commentary on non-GAAP measures on pages 34 and 35.
* Further details of our key financial indicators can be found in our Financial review starting on page 28.
† These key non-financial indicators form part of the Unilever Sustainable Living Plan. 2012 data is preliminary. Some of these KPIs will be independently assured in 2013.
See our Unilever Sustainable Living Plan: Progress Report 2012 and our online Unilever Sustainable Living Report for 2012 at www.unilever.com/sustainable-living,
to be published in April 2013.
◊
Measured January-September 2012. In 2012 we moved to full volume-based (tonnes sold) reporting for this target. This number is not comparable to previously reported
numbers measured by product (stock keeping unit).
†† NAMET refers to North Africa, Middle East and Turkey; AMET refers to Africa, Middle East and Turkey; and RUB refers to Russia, Ukraine and Belarus.