Toshiba 2013 Annual Report Download - page 40

Download and view the complete annual report

Please find page 40 of the 2013 Toshiba annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 144

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144

For example, we provide timely and appropriate
information and return adequate profits to investors. We
also endeavor to provide customers with safe, secure
products and valuable services, and make timely
announcements on any product-related accidents.
In February 2013 we visited overseas institutional
investors to explain and seek their understanding of
Toshiba Group’s CSR activities, and to ask them to identify
any problems and challenges that they were aware of.
The following April, we held a stakeholder dialogue
with Business for Social Responsibility (BSR)—a US CSR
promotion organization. Issues discussed included
promoting CSR management in the supply chain and issues
related to human rights violations, such as conflict
minerals. Concerned departments used these discussions
in developing KPIs.
With the aim of being a trusted corporation, we will
continue to meet the expectations of our shareholders and
to push forward with CSR management.
At Toshiba Group, we consider “pushing forward with CSR
management” as the foundation of all we do. Led by top
management, we promote CSR in recognition of the need
to contribute to solving the challenges that society faces.
The CSR Governance Committee, chaired by the
Corporate Senior Executive Vice President, who is also the
head of the CSR Division, meets annually, with the
attendance of the President, to determine Toshiba Group
CSR Action Policies. Based on these policies, the Corporate
Environment Management Committee, Risk Compliance
Committee and other committees (see chart below) de ne
key performance indicators (KPI) in their areas of
responsibility.
In-house companies, business sites and Group
companies in Japan and overseas appoint their own Chief
CSR O cers.
CSR and Environmental Management
Toshiba became a signatory to the UN Global Compact in 2004 and since 2010 has integrated ISO 26000 into its management
practices to carry out planning and checking as a means to promote CSR management in line with global standards.
President
CSR Division
CSR Governance Committee
Human Rights /
Employee Satisfaction
Diversity Strategy
Promotion Committee
Human Rights
Enlightenment Committee
Health and Safety
Central OH&S
Committee
Corporate Citizenship
Corporate Citizenship
Promotion Group
Quality Control
Chief Quality Executive
Committee
Customer Satisfaction
Promotion Committee
Environment
Corporate Environment
Management Committee
Compliance
Risk Compliance
Committee
CSR Oce
Board of Directors
In-house Companies, Key Group Companies Chief CSR Ocers
Group Companies in Japan Chief CSR Ocers Overseas Group companies Chief CSR Ocers
We ensure sound CSR management through dialogues
with diverse stakeholders, including shareholders,
investors, customers, employees, suppliers and local
communities. We communicate with stakeholders through
various means so that we can fully understand and respond
to their different interests. Dialogue with BSR
CSR Promotion Structure
Dialogues with Stakeholders
Toshiba Group CSR Management Structure
(As of March 31, 2013)
CSR and Environmental Management
38 TOSHIBA Annual Report 2013