TomTom 2005 Annual Report Download - page 19
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Wehavechangedtheorganisationalstructureinalmost
everydepartmentaswehavegrown.Insoftwareand
hardwaredevelopmentwearebuildingourorganisation
arounddevelopmentcentresinseverallocations
includingTaipei,London,Edinburgh,Leipzigand
Amsterdam.Logistics,CustomerSupport,Financeand
ICTarefocusedonefficientprocessesandsystemsand
arecentralised.Marketingisalsocentralisedandis
buildingourglobalbrand.Thesalesandtrademarketing
teamsaredecentralised,locatedasclosetoour
customeraspossible.
Aspartofitscommitmenttoimprovinginternal
communicationswithitsemployees,TomTom
establishedaSoundingBoardinitsDutchoperationsin
February2006.ThecompositionoftheSoundingBoard
isbroadlyrepresentativeofTomTom’sworkforce.The
ManagementBoardwillconsulttheSoundingBoard
beforetakingcertaindecisionswithrespecttothe
enterprise.TheSoundingBoardfunctionsdefactoasa
WorksCouncilandwillbesucceededbyanelected
WorksCouncilinthecourseof2006.
Attheendof2005,TomTomemployed435people,of
whom191wereinmarketingandsalesand123in
development.WithinEurope,wehave384employeesin
sevencountries.Wehave33peoplebasedinNorthAmer-
ica,14inAsiaandfourinAustralia.Theaverageageofour
employeesis33andthemaletofemalesplitis66%to
34%respectively.Weemployover30nationalitieswhich
givesusadiverseanddynamicculture.
Technology
TomTom’ssuccessinthemarketisbuiltuponstrong
underlyingtechnology.Wehaveinvestedmanyhundreds
ofmanyearsindevelopingascalableandcosteffective
navigationplatform.Thisplatformhasbeenbuiltground
upandentirelyinhousetominimiseexternal
dependencies.Thisgivesusanedgeovermostofour
competitorswhorelyonintegratingelementsofthe
platformfromdifferentthirdparties.Ourplatformisalso
extremelyadaptabletodifferentscreenanduser
interfaceenvironments.UsingTomTomsoftwareona
smartphone,PDAorpersonalnavigationdevicewill
beaconsistent,friendlyandfamiliarexperience.
Software
ThesoftwaredevelopedbyTomTomovermanyyears
deliversimpressiveperformanceonmodesthardware.
Toofferthebestpossiblenavigationsystemwehave
developedaninnovative,platform-independent
architectureknownasNavCore.OurNavCoresoftware
frameworkenablesustoprovideusersofallour
productswithaconsistent,high-qualitysetofoptions
andfeatures.NavCoreenablesoptimisedandfastroute
planningalgorithms,real-timemaprenderingand
quicksearchmethodstofindlocationsandaddresses.
Thesoftwareiscapableoffunctioningonanymobile
devicewithsufficientmemoryandprocessingpower
andiscompatiblewithallpopularoperatingsystems.
Thisinherentflexibilitymeansoursoftwarecanbeeasily
adaptedtonewdevices.NavCorealsoensuresthatall
ourproductshaveasimilarlookandfeel,andoffera
similareaseofuse,regardlessoftheplatformonwhich
theyoperate.
Navcore’sinherentefficiencyallowsustoprovide
navigationonaffordabledevices.Notsurprisingly,
TomTomtechnologyisrecognisedasbothfastand
reliablebymanyexternaltesters.
Quality
TomTom’sproducts,bothhardwareandsoftware,have
beendesignedforstability.Operationalreliabilityisakey
factorinallthecompany’sdevices.TomTomhas
sophisticatedtoolsandprocessesinplacetothoroughly
testallsoftwarecomponentsbothin-houseand
third-partysourced.Mappingdata,forinstance,is
systematicallyprocessedanderrorcheckedwhenever
anewversionisreleased.Advancedsystemsbuiltup
overmanyyearsenrichthedata,filterouterrors,and
providerecoveryoptionsthatpreventequipmentfailing
duetoerroneousdata.