Ricoh 2015 Annual Report Download - page 25

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24
Business Strategy
Within the Ricoh Group, we are reinforcing efforts to provide products and solutions speci cally for
certain business sectors, such as healthcare, education,  nance and manufacturing. A prime example
in the healthcare sector is support for a smooth workstyle at medical facilities to improve patient satis-
faction while also reducing the administrative workload on staff and preventing medical errors. Our
responses include automating the separation of specialized documents, such as prescriptions; indexing
photographic images of an injury or condition in the patient’s electronic medical records; preventing
medical errors in drug-dispensing procedures with a printer capable of sorted output; and providing
support for community healthcare coordination using videoconferencing. WEB 5
Looking ahead to 2025 and a super-aged society,
where one in four people in Japan will be over the
age of 75, the Total Support Center at Kitasato
University Hospital took the lead in establishing
the Sagamihara Machida Area Nursing and
Medical Care Zone Infrastructure Building
Consortium. This consortium involves 107 of ce
sites, including hospitals, pharmacies, regional
comprehensive support centers and at-home care
providers, with activities undertaken at 23 loca-
tions. At these regional medical facilities, it is
essential that front-line professionals in different
elds, not only doctors and nurses but also phar-
macists, social welfare counselors, care managers
and nursing care providers, share patient-speci c
information to ensure proper care. Each work
environment can be hectic, so the consortium
opted for videoconferencing, which is more effec-
tive in promoting communication than trying to
gather individuals together for a meeting in a
single location. The Ricoh Group is contributing
to enhanced communication practices by creating
the required network. We set up the compact,
easy-to-install-and-operate RICOH UCS to enable
participants to initiate remote meetings and train-
ing sessions anytime, anywhere. RICOH UCS
closes the distance between places that typically
prevent face-to-face contact and lets the people
involved in the discussion “see” each other. Even
medical services and nursing care providers on
round-the-clock schedules can dash over to a
nearby venue during working hours or after work
for face-to-face communication.
Keen to create value in priority sectors
Offering new value to healthcare sector:
The Kitasato University Hospital case study
Kitasato University Hospital
Remote conferencing with RICOH UCS
WEB 5 Healthcare: www.ricoh-europe.com/services-solutions/industry-solutions/healthcare/