Progressive 2013 Annual Report Download - page 91

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Transfer Agent and Registrar
Registered Shareholders: If you have questions or changes to your account and your Progressive shares are registered in
your name, write to: American Stock Transfer & Trust Company, Attn: Operations Center, 6201 15th Avenue, Brooklyn, NY
11219; phone: 1-866-709-7695; email: [email protected]; or visit their website at: amstock.com.
Beneficial Shareholders: If your Progressive shares are held in a brokerage or other financial institution account, contact
your broker or financial institution directly regarding questions or changes to your account.
Contact Non-Management Directors Interested parties have the ability to contact the non-management directors as a
group by sending a written communication clearly addressed to the non-management directors to either of the following:
Stephen R. Hardis, Lead Independent Director, The Progressive Corporation, email: [email protected].
Charles E. Jarrett, Secretary, The Progressive Corporation, 6300 Wilson Mills Road, Mayfield Village, Ohio 44143
or email: [email protected].
The recipient will forward communications so received to the non-management directors.
Accounting Complaint Procedure Any employee or other interested party with a complaint or concern regarding
accounting, internal accounting controls, or auditing matters relating to Progressive may report such complaint or concern
directly to the Chairman of the Audit Committee, as follows: Patrick H. Nettles, Ph.D., Chairman of the Audit Committee,
[email protected].
Any such complaint or concern also may be reported anonymously over the following toll-free Alert Line: 1-800-683-3604 or
online at: www.progressivealertline.com. Progressive will not retaliate against any individual by reason of his or her having
made such a complaint or reported such a concern in good faith. View the complete procedures at:
progressive.com/governance.
Whistleblower Protections Progressive will not retaliate against any officer or employee of Progressive because of any
lawful act done by the officer or employee to provide information or otherwise assist in investigations regarding conduct that
the officer or employee reasonably believes to be a violation of federal securities laws or of any rule or regulation of the
Securities and Exchange Commission or federal securities laws relating to fraud against shareholders. View the complete
Whistleblower Protections at: progressive.com/governance.
Corporate Governance Progressive’s Corporate Governance Guidelines and Board Committee Charters are available at:
progressive.com/governance.
Counsel Baker & Hostetler LLP, Cleveland, Ohio
Charitable Contributions Progressive contributes annually to The Progressive Insurance Foundation, which provides:
(i) financial support to the Insurance Institute for Highway Safety to further its work in reducing the human trauma and
economic costs of auto accidents; and (ii) matching funds to eligible 501(c)(3) charitable organizations to which Progressive
employees contribute.
Social Responsibility Progressive uses an interactive online format to communicate our social responsibility efforts. This
report can be found at: progressive.com/socialresponsibility.
Online Annual Report and Proxy Statement Our 2013 Annual Report to Shareholders can be found at:
progressive.com/annualreport.
We have also posted copies of our 2014 Proxy Statement and 2013 Annual Report to Shareholders, in a “PDF” format,
at: progressiveproxy.com.
App.-A-91