Progressive 2010 Annual Report Download - page 4

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Please find page 4 of the 2010 Progressive annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Communicating a clear picture of Progressive by stating what we try
to achieve (Vision), how we interact with customers (Customer Value
Proposition), and what guides our behavior (Core Values) permits all people
associated with us to understand what we expect of ourselves and each
other and how we conduct our business.
Vision and Values
4