Progressive 2010 Annual Report Download - page 33

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Personal autos, motorcycles, Commercial autos/trucks
and recreational vehicles
To Receive a Quote 1-800-PROGRESSIVE (1-800-776-4737) 1-888-806-9598
progressive.com progressivecommercial.com
To Report a Claim 1-800-274-4499 1-800-274-4499
progressive.com1
For Customer Service: 1-800-925-2886 1-800-444-4487
If you bought your policy through an (1-800-300-3693 in California) progressivecommercial.com
independent agent or broker progressiveagent.com
If you bought your policy directly through 1-800-PROGRESSIVE (1-800-776-4737) 1-800-444-4487
Progressive online or by phone progressive.com progressivecommercial.com
If you have a complaint or concern
regarding any
claim handling or other 1-800-274-4641 1-800-274-4641
claims-related issue2 e-mail: [email protected].com
e-mail: [email protected].com
1 Claims reporting via the Web site is currently only available for personal auto policies.
2 Any policyholder, claimant, or other interested party who has any complaint or concern regarding any claim handling or other claims-related issue may report
such claim using the contact information above. The complaint or concern will be promptly forwarded to the appropriate management personnel in our claims
organization for review and response.
24-HOUR INSURANCE QUOTES, CLAIMS REPORTING, AND CUSTOMER SERVICE
DIRECTORS AND OFFICERS
Directors
Stuart B. Burgdoerfer1, 6
Executive Vice President and
Chief Financial Officer,
Limited Brands, Inc.
(retailing)
Charles A. Davis4, 5, 6
Chief Executive Officer,
Stone Point Capital LLC
(private equity investing)
Roger N. Farah3, 6
President and Chief Operating Officer,
Polo Ralph Lauren Corporation
(lifestyle products)
Lawton W. Fitt4, 6
Corporate Director, various companies
Retired Partner,
Goldman Sachs Group
(financial services)
Stephen R. Hardis2, 4, 5, 6
Non-Executive Chairman of the Board,
Marsh & McLennan Companies, Inc.
(financial services)
Bernadine P. Healy, M.D.1, 6
Retired Health Editor and
Medical Columnist,
U.S. News & World Report
(publishing)
Abby F. Kohnstamm1, 6
President and Chief Executive Officer,
Abby F. Kohnstamm & Associates, Inc.
(marketing consulting)
Peter B. Lewis2, 4, 6
Chairman of the Board
(non-executive)
Norman S. Matthews3, 5, 6
Consultant, former President,
Federated Department Stores, Inc.
(retailing)
Patrick H. Nettles, Ph.D.1, 6
Executive Chairman,
Ciena Corporation
(telecommunications)
Glenn M. Renwick2
President and Chief Executive Officer
Bradley T. Sheares, Ph.D.
3,6
Former Chief Executive Officer,
Reliant Pharmaceuticals, Inc.
(pharmaceuticals)
1Audit Committee member
2Executive Committee member
3Compensation Committee member
4 Investment and Capital
Committee member
5 Nominating and Governance
Committee member
6Independent Director
Corporate Officers
Glenn M. Renwick
President and Chief Executive
Officer
Brian C. Domeck
Vice President and
Chief Financial Officer
Charles E. Jarrett
Vice President, Secretary,
and Chief Legal Officer
Thomas A. King
Vice President and Treasurer
Jeffrey W. Basch
Vice President and
Chief Accounting Officer
Mariann Wojtkun Marshall
Assistant Secretary
Peter B. Lewis
Chairman of the Board
(non-executive)
39