Mitsubishi 2013 Annual Report Download - page 26

Framework for promoting business ethics
Mitsubishi Motors has strengthened the organization to ensure
that awareness of compliance spreads to each and every
employee by placing managers in charge of reinforcing compli-
ance awareness at multiple levels. As the chart below shows,
the chief business ethics officer (CBEO) directs compliance
officers at the operating headquarters level, who then direct
“code leaders” at the departmental level, who are charged with
increasing compliance awareness directly to employees.
To create a highly transparent workplace environment that
is not conducive to scandals and promotes their early detection
as well as self-correction, Mitsubishi Motors has established
internal disclosure systems such as an internal Employee
Counseling Office and an External Counseling Office, established
with the help of outside attorneys.
Safety Pledge Days
To prevent past incidents such as the regrettable recall problems
from being forgotten over time, January 10 and October 19
have been designated “Safety Pledge Days,” since two fatal
accidents occurred on those days involving large trucks manu-
factured by Mitsubishi Fuso, a former Mitsubishi Motors subsid-
iary. All employees observe a moment of silence on these days,
and company ethics discussion meetings, even at the lowest
levels, are held around those times to identify corporate ethics
issues and deliberate ways of resolving them.
To restore society’s trust and be recognized as an enterprise with integrity,
MMC believes it is essential to ensure that all staff members thoroughly comply
with business ethics.
Shuichi Aoto
Managing director, Chief Business Ethics Of cer, Head Of cer of the Headquarters CSR, Corporate Affairs, Controlling &
Accounting Group headquarters, In Charge of Procurement
Promoting business ethics
In fiscal 2012, Mitsubishi Motors held compliance training ses-
sions, involving outside instructors as part of a training program
for directors and code leaders. The program also featured train-
ing sessions for Mitsubishi Motors Group companies in Japan
(including exclusive dealers) and included group sessions themed
on case studies and response to new legislation, among others.
Among other initiatives to promote business ethics, we also con-
tinued to hold company ethics discussion meetings three times
each year and formulate and implement department-specific
measures, spearheaded by departmental compliance officers.
The Business Ethics Committee
The Mitsubishi Motors Business Ethics Committee was estab-
lished in June 2004 as an advisory body to the Board of Direc-
tors of Mitsubishi Motors.
The aims of this committee, which is made up solely of
external experts, are to conduct guidance and consultation
from the viewpoint of external oversight and common sense.
The scope of the committee’s activity is not limited to business
ethics, but also includes matters related to quality problems and
corporate culture.
The committee met 12 times during fiscal 2012 and conduct-
ed briefings on 19 issues, including the business ethics compliance
promotion program and quality control activities. The committee’s
views, guidance and advice were sought on these issues.
Compliance
Organizational Framework for Promoting Business Ethics
Guidance and Advice
Offer Opinions and Recommendations
Board of DirectorsBoard of Directors Business Ethics Committee (Made up of External Experts)Business Ethics Committee (Made up of External Experts)
Chief Business Ethics Ofcer (CBEO)Chief Business Ethics Ofcer (CBEO)
ChairmanChairman
PresidentPresident Report and Approval
Direction and
Supervision
Thorough Compliance
with Business Ethics
Direction and
Guidance
on Specic
Strategies
Report
Consult and
Report
Department Managers and
Corporate General Managers
Department Managers and
Corporate General Managers
General Manager=Code LeaderGeneral Manager=Code Leader
EmployeesEmployees
Consult on
Ethical Issues Thorough Compliance
with Business Ethics Consult on Ethical Issues
Help Line
External Attorneys
Help Line
External Attorneys
Help Line
Employee Counseling Ofce
Help Line
Employee Counseling Ofce
Thorough Compliance
with Business Ethics
CSR Promotion OfceCSR Promotion Ofce
Compliance DepartmentCompliance Department
Compliance OfcerCompliance Ofcer
Employees of Afliates and Distributors, Temporary Employees, Former Employees
Various Consultations
Various
Consultations
MITSUBISHI MOTORS CORPORATION
Annual Report 2013
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