Marks and Spencer 2016 Annual Report Download - page 130

128
MARKS AND SPENCER GROUP PLC
DIRECTORS’ REPORT: FINANCIAL STATEMENTS
CHANGING YOUR ADDRESS
You should inform Equiniti of your new
address as soon as possible to avoid
missing important correspondence relating
to your shareholding. If you hold 1,500
shares or fewer and reside in the UK, this
can be done quickly over the telephone.
Holdings of more than 1,500 shares will
require a written instruction quoting your
full name, 11-digit shareholder reference
number (if known) and both your previous
and new addresses.
DUPLICATE DOCUMENTS
Many shareholders have more than one
account on the share register and receive
duplicate documentation from us as a
result. If you fall into this group, please
contact Equiniti to combine your accounts.
CORPORATE WEBSITE
You can access the corporate website at
marksandspencer.com/thecompany.
The M&S corporate website provides a
wealth of useful information for
shareholders and should be your fi rst port
of call for general queries relating to the
Company and your shares. Shareholders
are also encouraged to register to receive
news alerts by email. These include all the
fi nancial news releases throughout the year
that are not sent to shareholders by post.
The directors are responsible for the
maintenance and integrity of the fi nancial
information on our website. This information
has been prepared under the relevant
accounting standards and legislation.
SHAREGIFT
If you have a very small shareholding that
is uneconomical to sell, you may want to
consider donating it to ShareGift (registered
charity no. 1052686), a charity that
specialises in the donation of small,
unwanted shareholdings to good causes.
Find out more by visiting sharegift.org
or by calling [phone].
CAPITAL GAINS TAX
For the purpose of Capital Gains Tax, the
price of an ordinary share on 31 March
1982 was 153.5p, which when adjusted
for the 1 for 1 scrip issue in 1984, gives
a fi gure of 76.75p. Following the capital
reorganisation in March 2002, HMRC has
confi rmed the base cost for CGT purposes
was 372.35p (81.43%) for an ordinary share
and 68.75p (18.75%) for a B share.
AMERICAN DEPOSITARY
RECEIPTS (ADRS)
The Company has a Level 1 ADR
programme. This enables US investors
to purchase Marks & Spencer American
Depository Shares (ADS) in US dollars ‘over
the counter’. The Company has chosen to
have the ADRs quoted on the OTC market’s
highest tier, International PremierQX.
For information on OTCQX go to otcqx.com
For Deutsche Bank, email:
[email protected]
ADR website: adr.db.com
Toll free callers within the US:
1 866 249 2593
For those calling outside the US:
[phone]
SHAREHOLDER QUERIES
The Company’s share register is maintained
by our registrar, Equiniti. Shareholders
with queries relating to their shareholding
should contact Equiniti directly using one
of the methods listed to the right. For more
general queries, shareholders should
consult the ‘Investors’ section of our
corporate website.
USEFUL CONTACTS
M&S Registered O ce
Waterside House,
35 North Wharf Road,
London W2 1NW
Telephone [phone]
Registered in England and Wales
(no. 4256886)
Registrar
Equiniti Limited,
Aspect House,
Spencer Road,
Lancing,
West Sussex BN99 6DA
United Kingdom
Telephone [phone] and outside
the UK [phone]
Online: help.shareview.co.uk
(from here, you will be able to securely
email Equiniti with your enquiry).
Group Secretary and Head
of Corporate Governance
Amanda Mellor
Additional documents
An interactive version of our 2015/16
Annual Report is available online at
marksandspencer.com/annualreport2016.
Additionally, both the Annual Report
and Strategic Report are available
for download in pdf format at
marksandspencer.com/thecompany.
Alternatively, call 0800 591 697.
Students
Please note, students are advised to
source information from our website.
General queries
Customer queries: 0345 302 1234
Shareholder queries: 0345 609 0810
Alternatively, email us at
[e-mail].
SHAREHOLDER SECURITY
An increasing number of
shareholders have been contacting
us to report unsolicited and
suspicious phone calls received from
purported ‘brokers’ who o er to buy
their shares at a price far in excess of
their market value. It is unlikely that
fi rms authorised by the Financial
Conduct Authority (FCA) will contact
you with o ers like this. As such, we
believe these calls are part of a scam,
commonly referred to as a ‘boiler
room’. The callers obtain your details
from publicly available sources of
information, including the Company’s
share register, and can be extremely
persistent and persuasive.
Shareholders are cautioned to be
very wary of any unsolicited advice,
o ers to buy shares at a discount,
sell your shares at a premium or
requests to complete confi dentiality
agreements with the callers.
Remember, if it sounds too good
to be true, it probably is!
More detailed information and
guidance is available on our
corporate website. An overview
of current common scams is
available on the Action Fraud
website actionfraud.police.uk.
SHAREHOLDER INFORMATION
CONTINUED