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Shareholder Services
Shareholder inquiries should be addressed to
ExxonMobil Shareholder Services at Computershare
Trust Company, N.A., ExxonMobil’s transfer agent:
ExxonMobil Shareholder Services
P.O. Box 43078
Providence, RI 02940-3078
1-800-252-1800
(Within the United States and Canada)
1-781-575-2058
(Outside the United States and Canada)
An automated voice-response system is available
24 hours a day, 7 days a week.
Service representatives are available Monday through
Friday 8:00 a.m. to 8:00 p.m. Eastern Time and
Saturday 9:00 a.m. to 5:00 p.m. Eastern Time.
Registered shareholders can access information about
their ExxonMobil stock accounts via the Internet at
computershare.com/exxonmobil.
Stock Purchase and Dividend Reinvestment Plan
Computershare Trust Company, N.A., sponsors a
stock purchase and dividend reinvestment plan, the
Computershare Investment Plan for Exxon Mobil
Corporation Common Stock. For more information and
plan materials, go to computershare.com/exxonmobil
or call or write ExxonMobil Shareholder Services.
Dividend Direct Deposit
Shareholders may have their dividends deposited directly
into their U.S. bank accounts. If you would like to elect
this option, go to computershare.com/exxonmobil or
call or write ExxonMobil Shareholder Services for an
authorization form.
Corporate Governance
Our Corporate Governance Guidelines and related
materials are available by selecting “investors” on our
website at exxonmobil.com.
Electronic Delivery of Documents
Registered shareholders can receive the following
documents online, instead of by mail, by contacting
ExxonMobil Shareholder Services:
• Annual Meeting Materials
• Tax Documents
• Account Statements
Beneficial shareholders should contact their bank or
broker for electronic receipt of proxy voting materials.
Eliminate Annual Report Mailings
Registered shareholders may eliminate annual report
mailings by marking their proxy card, or by writing
or calling ExxonMobil Shareholder Services.
Beneficial shareholders should contact their bank or
broker to eliminate annual report mailings.
ExxonMobil Publications
The following publications are available without charge
to shareholders and can be found on the Internet at
exxonmobil.com. Requests for printed copies should
be directed to ExxonMobil Shareholder Services.
• Summary Annual Report
• Annual Report on Form 10-K
• Financial & Operating Review
• Corporate Citizenship Report
• The Outlook for Energy: A View to 2040
• The Lamp
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Mobil, Esso, and XTO.
For convenience and simplicity, those terms and terms such as Corporation, company, our, we, and its are sometimes used as
abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational
organizations, and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil
has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words
such as venture, joint venture, partnership, co-venturer, and partner are used to indicate business and other relationships involving
common activities and interests, and those words may not indicate precise legal relationships.
Included in this Summary Annual Report are financial and operating highlights and summary financial statements. For complete
financial statements, including notes, please refer to ExxonMobil’s 2013 Financial Statements and Supplemental Information booklet
included in the Summary Annual Report mailing. The Financial Statements and Supplemental Information booklet also includes
Management’s Discussion and Analysis of Financial Condition and Results of Operations. The “investors” section of ExxonMobil’s
website (exxonmobil.com) contains the Proxy Statement and other company publications, including ExxonMobil’s Financial &
Operating Review. These publications provide additional detail about the company’s global operations.
The following are trademarks, service marks, or proprietary process names of Exxon Mobil Corporation or one of its affiliates: ExxonMobil,
Esso, Exxon, Mobil, Mobil1, Mobil Delvac 1, Mobil SHC, Exceed, Enable, XFrac, Energy lives here, and Protect Tomorrow. Today.
The following third-party trademarks or service marks referenced in the text of the report are owned by the entities indicated:
Green Cross for Safety (National Safety Council), PWC + Design (The Trustees of the PWC Business Trust).
Investor Information
EXXONMOBIL 2013 SUMMARY ANNUAL REPORT
48