EasyJet 2011 Annual Report Download - page 28

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26
Financial review
Continued
easyJet plc
Annual report
and accounts 2011
Our main insurers are Global, La Reunion, AXA, Canada
Life, QBE and Houston Casualty Company Europe.
One of our biggest costs is fuel and our main suppliers
are Shell, Air BP, Exxon, Air Total and Q8. Our IT systems
include agreements with AIMS, who provide crew,
aircraft and flight management control and operation
software; SAVVIS who provide data centre hosting
facilities and our data network; Lufthansa Systems who
provide flight planning systems; SOPRA who develop
and support our reservations system and other areas
of system development; AD OPT Technologies who
provide our pairings and roster optimiser; and Agresso
who provide our accounting system.
As at 30 September 2011 easyJet had 19 bases and
they were operated by:
BAA
Global Infrastructure Partners
AdP
EuroAirport Basel-Mulhouse-Freiburg
Manchester Airports Group
South West Airports
Abertis
Peel Holdings
Aeroports de Lyon
Flughafen Berlin-Schoenefeld
Aeroporti Di Milano
Newcastle Airport
Geneva International Airport
AENA
Aeroporti di Roma
At these airports our ground handling was carried
outby:
Menzies Aviation
Servisair
Group Europe Handling
Aviapartner
Swissport
SEA Handling
Globeground Berlin
Swissport Menzies
Gate Aviation
Aviation Service
Our main ancillary partners are Gate Gourmet, who
provide our in-flight merchandise, Europcar, who
provide car rental services, Hotelopia and Laterooms
who broker hotels, Low Cost Holidays who provide
accommodation and transfers for easyJet Holidays
andAlvia who, through the Mondial brand, provide
travel insurance.
Our credit card acquirers are Elavon, Lloyds TSB,
Barclays Merchant Services and American Express.
Ourpayment service providers are CyberSource.
The Company is regulated in the UK by the CAA and
easyJet Switzerland is regulated by FOCA. We have
important relationships with NATS and Eurocontrol in
relation to air traffic services.
The main employee unions we deal with in the UK are
BALPA, UNITE and Prospect; in France they are SNPL
and UNAC/SNPNC/CFTC; in Spain they are SEPLA,
STAVLA and CCOO; in Italy IPA, FIT-CISL and FILT-CGIL;
in Germany Ver.di; and in Switzerland SSP/VPOD.
We use contract pilots from Airline Recruitment and
Parc Aviation and flight simulation services from CAE.
We have a key relationship with easyGroup IP Licensing
who own the easyJet brand, and with Sir Stelios
Haji-Ioannou through the Agreement Letter.
* These contracts contain provisions giving the other party the right to
terminate if there is a change in control in easyJet.
Policy and practice on payment of creditors
easyJet aims to have partnership agreements with
suppliers, which stresses the importance of strong
suppliers aligned to the success of easyJet as a
business. Many of our supply agreements are unique
and tailored to the needs of the business, to make sure
that suppliers are rewarded appropriately for delivering
services which meet pre-agreed performance targets
and align with easyJet’s own internal performance
goals. Our practice is to:
– Agree the terms of payment at the start of business
with the supplier
– Ensure that those suppliers are made aware of the
terms of the payments
– Pay in accordance with contractual and other legal
obligations
At 30 September 2011, the number of creditors days
outstanding for the Group was 8 days (2010: 6 days),
and for the Company was nil days (2010: nil days).