Dominion Power 2003 Annual Report Download - page 23

Download and view the complete annual report

Please find page 23 of the 2003 Dominion Power annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 104

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104

21.Dominion 2003
binding reliability standards, to eliminate long delays in
siting, to promote regional transmission and work to pro-
vide investment incentives for companies like Dominion.
Federal Environmental Relations:
Dominion, EPA Agree on Game Plan
It’s not often that agreeing to spend $1.2 billion is good
news. But in the case of Dominion’s landmark settlement
with the EPA announced in April 2003, it wasn’t just
good news — it was great news. This was a difficult
negotiation. Good people worked long hours on both
sides of the table.
The settlement results in a cleaner environment for
everyone, with improvements that go well beyond the
requirements of the Clean Air Act or state regulations.
We will become one of the nation’s cleanest coal-burning
fleets. It ended what could have been costly, draining liti-
gation. The projected costs already are embedded in exist-
ing budgets and will not affect our earnings guidance.
Beyond the EPA settlement, we generally support the
EPA’s efforts to identify and implement legislative and regu-
latory solutions for additional environmental improvements.
The Balance Sheet Of Customer Goodwill
I’ve discussed our Btu balance sheet but want to close
my letter with a word about our customer goodwill
balance sheet.
In the hours, days and weeks after Isabel, I heard
countless times about Dominion employees leaving
behind their families in the dark so they could get the
lights back on for others. Workers not usually involved in
storm restoration jumped in, eager to help get the power
flowing again.
Right: Franco Harris, speaking
on behalf of LIHEAP, the Low
Income Home Energy Assistance
Program in Pennsylvania, is
filmed by Dominion for print
and broadcast promotion of the
program.
Left: Customers in a Richmond,
Virginia, neighborhood express
their gratitude for power restora-
tion efforts after Hurricane
Isabel.
I’ve discussed our
Btu balance sheet but
want to close my letter
with a word about
our customer goodwill
balance sheet.